Table 1.
Antecedents of perceived autonomy (as a dependent variable: X➔perceived autonomy) | Consequences of perceived autonomy (as a mediating variable: X➔perceived autonomy➔Y) | |
---|---|---|
Choice abundance |
• Decreased search and transaction costs • Increased decision difficulty, complexity, preference uncertainty |
• Well-being, satisfaction • Choice deferral, delegation |
Digital choice architecture and decision aids |
• Decision aids (e.g., algorithms, recommendation systems) • Co-creation and design tools • Robots and virtual assistants • Personalized nudges |
• Technology adoption, driven by • expertise, identity-relevance • autonomy enhancement • privacy invasiveness • Decision quality, well-being, satisfaction |
Marketplace information and transparency |
• Accumulation of customer data on own and others’ characteristics, behaviors, preferences • Privacy violations • Explainability of algorithms |
• Reactions to microtargeting, intrusive advertising, sophisticated persuasion attempts • Preference reversals under perceived autonomy threat |