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. 2020 Jun 8;31(4):429–439. doi: 10.1007/s11002-020-09521-z

Table 1.

An agenda for research on perceived autonomy in a changing marketplace

Antecedents of perceived autonomy (as a dependent variable: X➔perceived autonomy) Consequences of perceived autonomy (as a mediating variable: X➔perceived autonomy➔Y)
Choice abundance

• Decreased search and transaction costs

• Increased decision difficulty, complexity, preference uncertainty

• Well-being, satisfaction

• Choice deferral, delegation

Digital choice architecture and decision aids

• Decision aids (e.g., algorithms, recommendation systems)

• Co-creation and design tools

• Robots and virtual assistants

• Personalized nudges

• Technology adoption, driven by

• expertise, identity-relevance

• autonomy enhancement

• privacy invasiveness

• Decision quality, well-being, satisfaction

Marketplace information and transparency

• Accumulation of customer data on own and others’ characteristics, behaviors, preferences

• Privacy violations

• Explainability of algorithms

• Reactions to microtargeting, intrusive advertising, sophisticated persuasion attempts

• Preference reversals under perceived autonomy threat