Table 2.

Consumer Assessment of Healthcare Providers and Systems (CAHPS) items related to shared decision-making (SDM) and clinical communication

CAHPS SDM measure	CAHPS communication measure
Did you and this doctor talk about the reasons you might want to take medicine?	How often did this doctor explain things in a way that was easy to understand?
Did you and this doctor talk about the reasons you might not want to take medicine?	How often did this doctor listen carefully to you?
When you and this doctor talked about starting or stopping a prescription medicine, did this doctor ask what you thought was best for you?	How often did this doctor show respect for what you had to say?
	How often did this doctor spend enough time with you?.