TABLE 3.

The content analysis coding table of challenges in the industry.

No.	Category	Code	Challenges	Content analysis unit
I	Elderly user needs	1	Insufficient market education; the elderly have a vague concept of smart elderly care	The understanding of smart elderly care service of elders is not enough
				Elders cannot accept intelligent devices due to limited education
				……
		2	Older users have poor acceptability	The intelligent device is too expensive to consume for elders
				Elders cannot afford smart elderly care service
				……
		…	……	……
II	Product service offering	5	Smart product service is not practical and cannot solve just-needed concepts	Many products in the industry still need to be improved
				Many wearable devices are not practical
				……
		6	The supply chain of services is long and fragmented, the innovation system is fragmented, and effective integration is insufficient	The overall planning in cities is insufficient
				The resource integration in the smart system is insufficient
				……
		…	……	……
III	Government promotion	14	Limited government supervision of the Smart Elderly Healthcare project development	The smart elderly care system is not comprehensive
				The policies supporting the smart elderly care industry from the local government are insufficient
				……
		15	Existing policy constraints	The relationship between the government and industry is not clear
				The relationship between the government and society is not clear
				……
		…	……	……