Table 2.
Characteristics of 219 video visit encounters from 18 March through to 27 April 2020
| Characteristic | n (%) |
|---|---|
| Visit type | |
| Routine | 117 (53) |
| Problem | 102 (47) |
| Subspecialty service | |
| Cornea | 75 (34) |
| Retina | 59 (27) |
| Comprehensive | 45 (21) |
| Oculoplastics | 28 (13) |
| Glaucoma | 6 (3) |
| Adult motility | 3 (1) |
| Neuro-ophthalmology | 2 (1) |
| Uveitis | 1 (0.5) |
| Visit diagnosisa | |
| Postoperative state | 20 (9) |
| Conjunctivitis | 16 (7) |
| Keratitis | 14 (6) |
| Visual discomfort or disturbance | 10 (4) |
| Iritis | 8 (3) |
| Cataract | 7 (3) |
| Age-related macular degeneration | 6 (3) |
| Corneal ulcer | 6 (3) |
| Diabetic eye disease | 6 (3) |
| Dry eye | 6 (3) |
| Scleritis/episcleritis | 6 (3) |
| Serous retinal detachment | 6 (3) |
| Glaucoma | 5 (2) |
| Herpetic eye disease | 5 (2) |
| Retinal hole | 5 (2) |
| Chalazion | 4 (2) |
| Thyroid eye disease | 4 (2) |
| Blepharitis | 3 (1) |
| Epiphora | 3 (1) |
| Eyelid disorder | 3 (1) |
| Eyelid edema | 3 (1) |
| Orbital fracture | 3 (1) |
| Other oculoplastic disorder | 3 (1) |
| Diagnoses unique to ≤ 2 encounters | 64 (28) |
| Unspecified diagnosis | 15 (6) |
| Triage acuity level of diagnosisb | |
| Low | 33 (15) |
| Moderate | 151 (69) |
| High | 35 (16) |
For patients who participated in more than one video visit over this timeframe, only characteristics of the first video visit encounter were included; n refers to number of video visit encounters
aIncludes only diagnoses made in > 2 encounters
bTriage acuity level of diagnosis was determined by referencing consensus of the larger ophthalmology community (available at https://eyewiki.org/Coronavirus_(COVID-19)#Triage_and_Scheduling_Staff)