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. 2020 Jun 16;15(6):e0234819. doi: 10.1371/journal.pone.0234819

Table 2. Service-delivery components trend.

Proportion of facilities %
1st Visit 2nd Visit 3rd Visit 4th Visit 5+ Visits
Provide all exempted health services free of charge 90.8 93.0 94.4 96.0 97.1
Provide health care services to CBHI beneficiaries 72.5 78.4 77.7 79.5 90.6
Access to roads 94.2 95.1 95.4 96.9 98.1
Has at least one ambulance 24.0 26.2 29.7 32.1 36.2
Access 62.4 66.0 68.6 69.1 78.1
Trained staff use chart booklets while providing services 74.4 78.2 81.8 90.2 84.2
Delivery partograph is used correctly 64.4 73.2 76.2 79.3 83.0
Under-five children classified correctly 65.9 66.8 71.4 77.8 82.4
Under-five children treated correctly 59.3 61.3 65.5 72.5 79.4
Patient centered care 49.4 63.8 71.3 77.4 79.8
Reviewed and reported EHCRIG chapters in the most recent quarter 65.4 81.0 91.7 89.8 97.1
Followed IPLS standards to ensure uninterrupted supply chain 68.5 75.8 81.3 89.0 92.4
Used HMIS data for planning and decision making 70.3 74.0 82.5 86.5 88.6
Used LQAS for data accuracy check 69.1 71.8 77.7 85.1 86.4
HC Director trained on Leadership, Management and Governance (LMG) 19.0 22.0 26.2 34.0 42.3
Established case review/audit system for maternal and newborn death 41.4 47.9 51.9 55.9 70.3
Have an EPI defaulter tracing mechanism 65.8 73.2 76.0 82.9 82.4
Established a QI team and assigned a focal person for QA/QI 46.0 49.3 56.4 62.0 54.3
Service organization and management 53.6 58.2 65.1 68.9 75.0
All expected FP methods are available in all days in the past one month 60.7 63.9 68.1 75.5 71.8
PPFP service is available in delivery room 34.3 45.8 49.8 58.7 65.4
Provided all BEmONC signal functions 57.8 68.9 74.9 82.4 86.1
Provided women friendly delivery services 78.2 85.8 90.0 92.8 94.0
Provided ferrous sulfate for pregnant women during ANC 87.0 92.0 92.0 95.3 92.6
Functional maternity waiting room/home 73.0 71.7 73.6 81.2 73.1
ANC clients tested for syphilis 53.1 61.8 69.5 68.2 67.7
Mothers received Uterotonics in the third stage of labor or immediately after birth 73.8 82.4 89.5 92.2 88.8
Newborns received newborn care 67.5 68.9 75.0 84.2 84.3
Newborns with neonatal sepsis received treatment 70.5 76.8 73.8 86.7 75.0
Asphyxiated newborns resuscitated 89.7 94.9 97.0 96.3 97.5
Service availability 51.4 59.5 63.9 69.0 67.9
Exercise community feedback collecting mechanisms/town hall meetings 31.6 33.7 38.8 40.1 47.1
Have a social behavior change communication plan 35.8 35.1 42.8 48.0 44.1
Work together with kebele administration 73.1 70.8 72.7 80.5 79.6
Population health management 39.4 41.8 47.0 52.0 51.7
Service-Delivery 49.9 55.7 61.3 64.4 69.0