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. 2020 Jun 2;22(6):e16656. doi: 10.2196/16656

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©Kathleen Yin, Joshua Jung, Enrico Coiera, Liliana Laranjo, Ann Blandford, Adeel Khoja, Wan-Tien Tai, Daniel Psillakis Phillips, Annie Y S Lau. Originally published in the Journal of Medical Internet Research (http://www.jmir.org), 02.06.2020.

This is an open-access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work, first published in the Journal of Medical Internet Research, is properly cited. The complete bibliographic information, a link to the original publication on http://www.jmir.org/, as well as this copyright and license information must be included.

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Contextual factors that influence patient work, separated on the basis of their allocation in the patient work system and whether they act on a macro, meso, or micro level.