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. 2020 Jun 16;70(697):e563–e572. doi: 10.3399/bjgp20X711749

Table 2.

Health service ever used by patients with HF in NWL between 2015 and 2018

Service Year

2015 2016 2017 2018




n (N = 23 828) % n (N = 27 443) % n (N = 31 554) % n (N= 34 651) %
Secondary care
  Emergency admission 5163 21.7 6592 24.0 8276 26.2 9257 26.7
  Elective admission 910 3.8 1495 5.4 1803 5.7 1798 5.2
  Unplanned A&E 8238 34.6 10 697 39.0 12 250 38.8 14 145 40.8
  Outpatient (any specialty) 13 492 56.6 18 560 67.6 22 115 70.1 24 283 70.1
  Outpatient (top 1) (cardiology) 4117 17.3 6518 23.8 8040 25.5 8231 23.8
  Outpatient (top 2)a 2645 11.1 4662 17.0 5600 17.7 6049 17.5
  Outpatient (top 3)a 1992 8.4 3444 12.5 4127 13.1 5053 14.6
  Outpatient (top 4)a 1645 6.9 3156 11.5 4018 12.7 4500 13.0
  Outpatient (top 5)a 1563 6.6 2554 9.3 3220 10.2 3383 9.8

Primary care
  GP consultation 16 014 67.2 17 573 64.0 19 494 61.8 20 741 59.9
  Echocardiogram 1826 7.7 2016 7.3 2156 6.8 2178 6.3
  Echocardiogram abnormal 1010 4.2 1066 3.9 1150 3.6 1113 3.2

Community
  Any 8801 36.9 9869 36.0 11 195 35.5 13 762 39.7
  Nursing 6590 27.7 5893 21.5 6311 20.0 8052 23.2
  Rehabilitation 2052 8.6 2489 9.1 2065 6.5 2861 8.3
  Urgent 918 3.9 811 3.0 999 3.2 1203 3.5
  Intermediate 1841 7.7 1754 6.4 1397 4.4 1526 4.4
  Cardiology 859 3.6 578 2.1 797 2.5 1005 2.9
  GP referral to cardiac rehabilitation 4333 18.2 5465 19.9 6585 20.9 7187 20.7
  Diabetes 1011 4.2 955 3.5 1171 3.7 1654 4.8
  Physio-/occupational therapy 1091 4.6 1160 4.2 1148 3.6 1853 5.3
  Podiatry 3760 15.8 4076 14.9 4404 14.0 5397 15.6
  Respiratory 217 0.9 163 0.6 206 0.7 302 0.9
  Neurological 1054 4.4 1427 5.2 1481 4.7 2138 6.2
  Urinary 452 1.9 597 2.2 747 2.4 1374 4.0
  Speech language therapy 108 0.5 68 0.2 60 0.2 102 0.3
  Falls 165 0.7 332 1.2 365 1.2 450 1.3
  Diet and nutrition 644 2.7 1399 5.1 1696 5.4 2197 6.3
  Home 1229 5.2 1411 5.1 1738 5.5 1654 4.8
  Phone 949 4.0 317 1.2 418 1.3 393 1.1
  Unknown 178 0.7 203 0.7 206 0.7 248 0.7

Mental health
  Any 1064 4.5 1421 5.2 1718 5.4 1557 4.5
  Outpatient 354 1.5 360 1.3 428 1.4 169 0.5
  Community 964 4.0 1305 4.8 1589 5.0 1489 4.3
  Urgent 387 1.6 695 2.5 950 3.0 631 1.8
  Specialist 62 0.3 197 0.7 253 0.8 78 0.2
  Dementia 527 2.2 585 2.1 706 2.2 732 2.1
  Learning disability 33 0.1 39 0.1 48 0.2 29 0.1
  Psychology 91 0.4 236 0.9 279 0.9 261 0.8
  Review 109 0.5 159 0.6 214 0.7 92 0.3
  Consultation 51 0.2 82 0.3 118 0.4 951 2.7
  Treatment 61 0.3 84 0.3 110 0.3 117 0.3
  Assessment 151 0.6 254 0.9 309 1.0 267 0.8
  Unknown <5 0.0 <5 0.0 0.0 0.0

Social care
  Any 1042 4.4 1236 4.5 1912 6.1 1350 3.9
  Nursing 89 0.4 109 0.4 169 0.5 128 0.4
  Personal care 709 3.0 890 3.2 1485 4.7 1057 3.1
  Food 68 0.3 82 0.3 44 0.1 10 0.0
  Domestic 165 0.7 238 0.9 350 1.1 253 0.7
  Transport 78 0.3 78 0.3 99 0.3 70 0.2
  Disability 181 0.8 230 0.8 277 0.9 248 0.7
  Occupational therapy 8 0.0 15 0.1 18 0.1 28 0.1
  Memory and cognition 53 0.2 76 0.3 104 0.3 63 0.2
  Assisted equipment technology 129 0.5 28 0.1 47 0.1 7 0.0
  Nursing home 58 0.2 76 0.3 123 0.4 80 0.2
  Mental health 43 0.2 49 0.2 95 0.3 36 0.1
  Community 250 1.0 122 0.4 198 0.6 232 0.7
  Social 64 0.3 87 0.3 165 0.5 88 0.3
  Carer 127 0.5 125 0.5 142 0.5 159 0.5
  Housing and living 119 0.5 66 0.2 98 0.3 41 0.1
  Unknown 68 0.3 110 0.4 119 0.4 66 0.2

Number of services used
  0 2602 10.9 2567 9.4 2891 9.2 3067 8.9
  1 7036 29.5 7438 27.1 8572 27.2 9267 26.7
  2 8200 34.4 10 549 38.4 12 211 38.7 13 710 39.6
  >3 5990 25.1 6889 25.1 7880 24.9 8607 24.8

Service type
  None 2602 10.9 2567 9.4 2891 9.2 3067 8.9
  Secondary care only 2508 10.5 3569 13.0 4586 14.5 5020 14.5
  Primary care only 4134 17.3 3443 12.5 3538 11.2 3600 10.4
  Other services only 460 1.9 467 1.7 486 1.5 682 2.0
  Secondary care and primary care 5298 22.2 7331 26.7 8465 26.8 8606 24.8
  Secondary care and other services 2244 9.4 3267 11.9 4097 13.0 5141 14.8
  Primary care and other services 1133 4.8 606 2.2 614 1.9 781 2.3
  All three 5449 22.9 6193 22.6 6877 21.8 7754 22.4
a

Top five outpatient specialties by year: 2015 ranking: 1) cardiology; 2) general surgery; 3) ophthalmology; 4) trauma and orthopaedics; 5) allied health professional episode. 2016 to 2018 ranking: 1) cardiology; 2) ophthalmology; 3) general surgery; 4) allied health professional episode; 5) radiology. A&E = accident and emergency department. HF = heart failure. NWL = North West London.