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. 2020 Jun 18;78(6):786–811. doi: 10.1016/j.eururo.2020.06.025

Table 6.

Clinical studies evaluating applications of telehealth in urinary tract infections management.

Reference Study design Cases Studied intervention Methods Endpoint Results
Schauberger (2007) [15] Retrospective series 273 Telephone-based nurse protocol and treatment algorithm to evaluate women with symptoms of acute cystitis Retrospective analysis of medical records of patients evaluated and treated according to a guideline-based algorithm for symptoms of acute cystitis To evaluate the short-term (60-d) outcomes for women with symptoms of acute cystitis evaluated and treated with a telephone-based protocol Of the patients, 75.4% being treated without urinalysis or cultures. Over the next 60 d, 46 (16.8%) were seen or made phone contact for recurrent or persistent urinary tract symptoms, with 6 (2.2%) diagnosed with pyelonephritis. No other adverse events were identified in the 60 d after the use of the protocol
Vinson (2007) [16] Retrospective series 4177 Telephone management of UTI Consecutive patients treated by a regional call center of a large group-model health maintenance organization were managed over the telephone for presumed cystitis with 3–7 d of oral antimicrobial therapy To determine the factors associated with short-term risk for UTI recurrence after telephone management of cystitis During the 6-wk follow-up period, 644 women (15.4) were diagnosed with UTI. Two factors were independently associated with recurrence in a Cox proportional hazards model: age ≥70 yr (p = 0.003) and antimicrobial selection (p = 0.031). Adjusted hazard ratios in reference to trimethoprim-sulfamethoxazole showed a significant risk reduction only with cephalexin: cephalexin, 0.75; ciprofloxacin, 0.85; and nitrofurantoin, 0.95
Blozik (2011) [19] Retrospective series 526 Use of telemedicine in females with uncomplicated UTI, with no contraindication for antibiotic therapy, if symptoms were present for <7 d and if the patient had no relevant comorbidity according to a predefined list Consecutive UTI patients who had a teleconsultation including the prescription of an antibiotic were followed up 3 d later about symptom relief, adverse events, or the need to visit a doctor The effectiveness and safety of telemedical management Three days after teleconsultation:
  • 79% of patients reported complete symptom relief

  • 92% reported a reduction of UTI symptoms

  • 5% percent reported deterioration (eg, due to an increase in pain, flank pain, or fever)

  • 4% reported side effects of the prescribed antibiotics


In the 3 d following teleconsultation:
  • 4% of women consulted another health care provider without further contacting the telemedicine center

  • 8% of patients were referred to face-to-face consultation due to additional symptoms or bacterial resistance

Mehrotra (2013) [21] Retrospective comparative 99 E-visits We studied all e-visits and office visits at 4 primary care practices To compare the care at e-visits and office visits for two conditions: sinusitis and UTI Physicians were less likely to order a UTI-relevant test at an e-visit (8% e-visits vs 51% office visits; p < 0.01)
2855 Office visits Physicians were more likely to prescribe an antibiotic at an e-visit (99% vs 49%, p < 0.001)
There was no difference in the number of patients having a follow-up visit (7% in both groups, p = 0.98)
During e-visits, physicians were less likely to order preventive care (0% vs 7%, p = 0.02)
Rastogi (2020) [53] Cross-sectional observational study 20 600 Utilization of telemedicine in patients seeking care for UTI Recording general data and prescriptions in patients seeking care for or diagnosed with UTI via telemedicine To describe the management of UTI in a large nationwide telemedicine platform Of UTI patients, 94% received an antibiotic, 56% got nitrofurantoin, 29% got trimethoprim-sulfamethoxazole, and 10% got a quinolone. Receipt of an antibiotic was associated with higher satisfaction with care (p < 0.001). Antibiotic type varied by physician region. Of the 6% of the study population defined as high risk, 69% received an antibiotic: 72% men, 91% of women over 65 yr, and 21% of patients diagnosed with pyelonephritis

UTI = urinary tract infection.