Table 2.
Overview of task success, task time, and system usability scale scores for all user groups by online consumer medication information system.
| Characteristic | Farmazon (nPata=32) |
Pharol (nPat=30) |
Salcobrand (nPat=44, nPhyb=39) | MINSALc (nPat=15, nPhy=18) | CENABASTd (nPhae =20) | ISPf (nPha =28) | TMEDg (nPat=15, nPhy=23, nPha=19) | |
| Task success rateh, n (%) | ||||||||
|
|
Patient | 89.6 | 84.0 | 83.8 | 84.6 | —i | — | 92.3 |
|
|
Physician | — | — | 97.4 | 66.7 | — | — | 100 |
|
|
Pharmacist | — | — | — | — | 50.0 | 91.7 | 77.8 |
| Median task timej, n (SD) | ||||||||
|
|
Patient | 50.33 (27.61) | 60.67 (50.53) | 51.33 (74.03) | 63.68 (61.89) | — | — | 64.33 (32.65) |
|
|
Physician | — | — | 50.00 (236.52) | 61.00 (478.19) | — | — | 56.67 (179.78) |
|
|
Pharmacist | — | — | — | — | 42.33 (42.55) | 47.67 (31.54) | 68.00 (33.03) |
| Mean SUS scorek, n (SD, 95% CI) | ||||||||
|
|
Patient | 83.83 (15.18, 78.46-89.74) | 76.38 (19.71, 69.13-84.11) | 66.73 (23.87, 59.52-74.39) | 71.33 (24.72, 58.02-85.31) | — | — | 72.67 (15.36, 64.41-81.32) |
|
|
Physician | — | — | 79.66 (15.89, 74.61-85.22) | 77.06 (22.45, 65.69-88.78) | — | — | 76.85 (17.23, 69.66-84.60) |
|
|
Pharmacist | — | — | — | — | 50.63 (22.24, 40.43-61.27) | 79.81 (20.68, 71.87-88.21) | 84.87 (11.62, 79.50-90.71) |
anPat: number of patients.
bnPhy: number of physicians.
cMINSAL: Ministry of Health of Chile.
dCENABAST: National Health Service System of Chile.
enPha: number of pharmacists.
fISP: Public Health Institute of Chile.
gTMED: medication terminology.
hPercentage of aggregated task success rates.
iNot applicable.
jThe median task time is in seconds.
kSUS: system usability scale; scores can be values between 0 and 100.