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. 2020 Jun 3;4(6):e16420. doi: 10.2196/16420

Table 5.

Descriptive statistics of the System Usability Scale items.

No Item Value, mean (SD)
1 I think I would like to use this system frequently. 79.5 (2.13)
2 I found the product unnecessarily complex. (R)a 83.5 (1.15)
3 I thought the product was easy to use. 86.6 (1.29)
4 I think that I would need the support of a technical person to be able to use this product. (R) 91.0 (2.25)
5 I found that the various functions in this product were well integrated. 83.1 (1.79)
6 I thought that there was too much inconsistency in this product. (R) 81.1 (1.26)
7 I would imagine that most people would learn to use this product very quickly. 82.2 (1.28)
8 I found the product very cumbersome to use. (R) 78.7 (2.14)
9 I felt very confident using the product. 87.7 (2.17)
10 I needed to learn a lot of things before I could get going with this product. 82.2 (1.02)

a(R)=reversed scored item.