Supplementary Table 2.
Clinician Attitudes Toward Telemedicine in the First 4 Weeks of COVID-19 Response Stratified by Years in Practice
| Total (N = 63) | In practice <20 years (n = 47) | In practice ≥20 years (n = 16) | P valuea | |
|---|---|---|---|---|
| Provider type | .006 | |||
| Advanced practice provider | 16 (25.4) | 16 (34) | 0 (0) | |
| Physician | 47 (74.6) | 31 (66) | 16(100) | |
| Years in practice | <.001 | |||
| 0-5 | 25 (39.7) | 25 (53) | 0 (0) | |
| 6-10 | 11 (17.5) | 11 (23) | 0 (0) | |
| 11-20 | 11 (17.5) | 11 (23) | 0 (0) | |
| ≥20 | 16 (25.4) | 0 (0) | 16 (100) | |
| Sex | ||||
| Female | 33 (52.4) | 31 (66) | 2 (13) | <.001 |
| Male | 30 (47.6) | 16 (34) | 14 (88) | |
| Age, y | <.001 | |||
| 30-39 | 29 (46.0) | 29 (62) | 0 (0) | |
| 40-49 | 14 (22.2) | 14 (30) | 0 (0) | |
| 50-59 | 13 (20.6) | 3 (6) | 10 (63) | |
| ≥60 | 7 (11.1) | 1 (2) | 6 (38) | |
| Telephone telemedicine | >.99 | |||
| No | 1 (1.6) | 1 (2) | 0 (0) | |
| Yes | 62 (98.4) | 46 (98) | 16 (100) | |
| Video telemedicine | >.99 | |||
| No | 4 (6.3) | 1 (2) | 0 (0) | |
| Yes | 59 (93.7) | 46 (98) | 16 (100) | |
| How did video visit compare to face-to-face | <.001 | |||
| Better | 6 (10.2) | 1 (2) | 0 (0) | |
| As good | 36 (61.0) | 46 (98) | 16 (100) | |
| Worse | 16 (27.1) | 1 (2) | 0 (0) | |
| Not sure | 1 (1.7) | 46 (98) | 16 (100) | |
| How did telephone visit compare to in-person | .79 | |||
| Better | 4 (6.5) | 4 (9) | 0 (0) | |
| As good | 21 (33.9) | 16 (35) | 5 (31) | |
| Worse | 33 (53.2) | 23 (50) | 10 (63) | |
| Not sure | 4 (6.5) | 3 (7) | 1 (6) | |
| Any concerns about telemedicine prior to starting | .38 | |||
| No | 28 (44.4) | 19 (40) | 9 (56) | |
| Yes | 35 (55.6) | 28 (60) | 7 (44) | |
| Ease of software download | .076 | |||
| Very dissatisfied | 2 (3.3) | 1 (2) | 1 (6) | |
| Somewhat dissatisfied | 1 (1.6) | 0 (0) | 1 (6) | |
| Neither satisfied nor dissatisfied | 4 (6.6) | 2 (4) | 2 (13) | |
| Somewhat satisfied | 14 (23.0) | 9 (20) | 5 (31) | |
| Very satisfied | 40 (65.6) | 33 (73) | 7 (44) | |
| Overall satisfaction with conducting telemedicine | >.99 | |||
| Very dissatisfied | 1 (1.6) | 1 (2) | 0 (0) | |
| Neither satisfied nor dissatisfied | 7 (11.3) | 5 (11) | 2 (13) | |
| Somewhat satisfied | 28 (45.2) | 21 (46) | 7 (44) | |
| Very satisfied | 26 (41.9) | 19 (41) | 7 (44) | |
| Overall satisfaction with care provided | .057 | |||
| Very dissatisfied | 1 (1.6) | 1 (2) | 0 (0) | |
| Somewhat dissatisfied | 3 (4.8) | 0 (0) | 3 (19) | |
| Neither satisfied nor dissatisfied | 6 (9.7) | 4 (9) | 2 (13) | |
| Somewhat satisfied | 25 (40.3) | 20 (43) | 5 (31) | |
| Very satisfied | 27 (43.5) | 21 (46) | 6 (38) | |
| Would use telemedicine in the future | .12 | |||
| Probably will not | 1 (1.6) | 0 (0) | 1 (6) | |
| Not Sure | 3 (4.9) | 1 (2) | 2 (13) | |
| Probably will | 13 (21.3) | 10 (22) | 3 (19) | |
| Definitely will | 44 (72.1) | 34 (76) | 10 (63) | |
| Net promoter scoreb | 52 | 54 | 44 | NS |
NOTE: Data are presented as number (%) unless noted otherwise.
a
Bold P values are statistically significant (P < .05); NS, indicates not significant.
b
A score of ≥50 is considered excellent, and ≥40 is considered good.