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. 2020 May 7;27(6):946–956. doi: 10.1093/jamia/ocaa041

Table 3.

Recommendations based on gaps identified from the RE-AIM framework evaluation

Dimension and component Key issues Overall and specific recommendations
Reach Representativeness of study sample to target population Document and understand access, awareness, and appropriateness of intervention to meet target population needs67
Compare characteristics (eg, sociodemographic, economic, and behavioral) of participants with nonparticipants or the general local population to understand the representativeness of the sample22
Include inclusion criteria (eg, health/disease conditions, such as hemoglobin A1c ≥8.0%, capable of using mobile phone) and exclusion to Provide explanation on why certain individuals were not eligible for participation22
Include recruitment setting, methods, and recruitment adaptations22
Efficacy/effectiveness Suitability and credibility of study design, data collection, and evaluation Document participants’ satisfaction, negative outcomes, and subgroup effects in addition to reporting primary outcome67
Report study design (eg, randomized controlled trial) and whether a comparison group is included
Report use intention-to-treat analysis22 and missing data procedure68
Report qualitative methods to acceptability and usability of the intervention; report potential negative outcomes of the intervention22
Report subgroup effects (eg, sex, race, age, or health/disease condition that influence the intervention effect)22
Adoption Diffusion of intervention program at organizational and delivery level and factors influence the adoption Document and understand contextual factors related to adoption and developing guides to help users enhance adoption67
Report characteristics of intervention location and delivery agent and their selection criteria22; if applicable, describe adoption rate of intervention location and delivery agent69
If applicable, describe the expertise of the delivery staff69
If applicable, describe participation rate of delivery setting/agent69
Provide information on the level of human involvement required for an SMS- and app-based intervention compared with the level of human involvement for a routine application70
Provide information on the prompts/reminders required for SMS- and app-based intervention compared with the level of prompts/reminders for a routine application70
Provide information on any interventions (including training sessions/support) that are implemented in addition to the targeted SMS- and app-based intervention70
Implementation Fidelity of intervention program, including intervention uptake, development, monitoring, and adaptation and factors influence the implementation Document standardized measures for capturing implementation fidelity, multilevel assessment of cost (both monetary and time) and adaption made for implementation67
Describe intervention content and use parameters (eg, frequency, optimal timing for use, heaviness of use)70, and frequency of inter-person and virtual sessions, if applicable.
Provide information intervention costs including price for mobile phone, mobile phone data plan, and incentives for program development/participation given to staff or participants68
Record percent delivered as intended (eg, SMS sent/unsent/received/not received; any application functioning problems)22
Describe adaptations made to the intervention during implementation (eg, fitting strategies and methods to user culture)68
Report strategies to monitoring and gathering feedback (from both participants and staffs) during implementation69
Report time cost to participants and staff in addition to time used for intervention implementation.
Maintenance Sustainability of intervention program at both the individual and organizational levels Document and understand dynamic, complex, and multilevel factors leading to sustainment67
Include an assessment of maintenance of the intervention outcomes (clinical and/or behavioral, such as hemoglobin A1c reduction, healthy eating) 6 mo after the completion of the intervention71
Report broader outcomes (eg, policy development associated with the intervention)57
Provide a context in which to evaluate the long-term outcome (eg, ongoing institutional and policy support for program maintenance and ongoing cost)57
Include a sustainability plan regarding how the intervention could be sustained at both the individual and organizational levels or, if applicable, provide data on the degree to which the intervention is sustained over time22,71

RE-AIM: Reach, Efficacy/Effectiveness, Adoption, Implementation, and Maintenance; SMS: short message service.