Table 3.
Months to return to pre–go-live satisfaction levels
| Satisfaction domain | Northwest Wisconsin | Southwest Wisconsin | Southwest Minnesota | Southeast Minnesota | Arizona | Florida |
|---|---|---|---|---|---|---|
| Overall (all questions) | 14.8 (9.8) | 13.1 (6.4) | 11.1 (5.4) | 14.5 (7.7) | 8.6 (4.7) | 4.8 (1.6) |
| Access | 15.0 (10.1) | 14.6 (9.0) | 9.7 (5.1) | 15.1 (9.8) | 11.3 (7.7) | 9.3 (4.6) |
| Care provider | 12.8 (6.1) | 15.3 (4.1) | 11.4 (3.4) | 15.2(4.2) | 3.0 (<1) | 2.3 (<1) |
| Moving through your visit | 15.4 (10.4) | 15.4 (8.6) | 11.3 (6.4) | 12.2 (7.4) | 12.7 (6.3) | 8.0 (3.5) |
| Nurse assistant | 16.9 (9.7) | 10.4 (4.1) | 12.5 (3.1) | 12.9 (5.3) | 8.8 (2.7) | 3.2 (<1) |
| Practice assessment | 16.0 (10.1) | 16.1 (6.3) | 13.1 (5.2) | 13.9 (7.7) | 7.7 (3.3) | 3.9 (<1) |
| Personal issues | 16.2 (9.2) | 11.3 (4.0) | 12.3 (5.1) | 16.2 (5.7) | 8.2 (2.8) | 3.0 (<1) |
Values in parentheses are 99% confidence interval best-case months, calculated using linear regression 99% confidence interval post–go-live steepest slope and post–go-live largest 99% confidence interval predicted constant.