Skip to main content
. 2020 Jun 22;49:39. doi: 10.1186/s40463-020-00439-0

Table 2.

Dispositions of calls by time frame

T1 T2 Overall
Overall 474 (100%) 1235 (100%) 1709 (100%)
1. Reducing ED Visits – Overall 217 (45.8%) 847 (68.6%) 1064 (62.3%)
  a. Advice Provided 188 (86.6%) 696 (82.2%) 884 (83.1%)
  b. Referral to Clinic 29 (13.4%) 151 (17.8%) 180 (16.9%)
2. ED Visit/Direct Admission Recommended 257(54.2%) 388 (31.4%) 645 (37.7%)
  Crude OR – T2 compared to T1; 2.58 (95% CI: 2.08 to 3.21)
  Adjusted OR 2.48 (95% CI: 1.99.0 to 3.08)
Calls- Office Hours (n = 779) 169 (35.7%) 610 (49.4%) 779 (45.6%)
1. Reducing ED Visits 92 (54.4%) 465 (76.2%) 557 (71.5%)
  a. Advice Provided 80 (87.0%) 385 (79.4%) 465 (83.5%)
  b. Referral to Clinic 12 (13.0%) 80 (16.5%) 92 (16.5%)
2. ED Visit/Direct Admission Recommended 77 (45.6%) 145 (23.8%) 222 (28.5%)

  Crude OR – T2/T1

  Adjusted OR

2.68 (95% CI: 1.88 to 3.83)

2.54 (95% CI: 1.77 to 3.64)

Calls- After-Office Hours(n = 930) 305 (64.3%) 625 (50.6%) 930 (54.4%)
1. Reducing ED Visits 125 (41.0%) 382 (61.1%) 507 (54.5%)
  a. Advice Provided 108 (86.4%) 311 (81.4%) 419 (82.6%)
  b. Referral to Clinic 17 (13.6%) 71 (18.6%) 88 (17.4%)
2. ED Visit/Direct Admission Recommended 180 (59.0%) 243 (38.9%) 423 (45.5%)
  Crude OR – T2/T1 2.26 (95% CI: 1.71 to 2.99)
  Adjusted OR 2.19 (95% CI: 1.66 to 2.91)