Table 3.
Numbers of respondents by point of the 5-point Likert scale and mean scores of the telemedicine and conventional groups.
| Survey question | Telemedicine group (n=82)a | Conventional group (n=96)b | P valuec | ||||||||||||
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|
Responsed, n (%) | Mean score | Response, n (%) |
Mean score |
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|
|
1 | 2 | 3 | 4 | 5 |
|
1 | 2 | 3 | 4 | 5 |
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|
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| 1. I am satisfied with the visit. | 1 (1) | 0 (0) | 3 (4) | 20 (24) | 58 (71) | 4.6 | 0 (0) | 0 (0) | 3 (3) | 29 (30) | 60 (63) | 4.5 | .33 | ||
| 2. I had enough time to tell the doctor about what happened to me. | 1 (1) | 0 (0) | 1 (1) | 21 (26) | 59 (72) | 4.7 | 0 (0) | 0 (0) | 4 (4) | 29 (30) | 63 (66) | 4.6 | .35 | ||
| 3. The doctor understood my presentation well. | 0 (0) | 0 (0) | 6 (7) | 20 (24) | 56 (68) | 4.6 | 0 (0) | 0 (0) | 6 (6) | 29 (30) | 61 (64) | 4.6 | .58 | ||
| 4. The doctor clearly explained evaluation and X-ray results to me. | 0 (0) | 1 (1) | 3 (4) | 16 (20) | 62 (76) | 4.7 | 0 (0) | 2 (2) | 8 (8) | 25 (26) | 61 (64) | 4.5 | .07 | ||
| 5. I could hear the doctor’s voice clearly. | 0 (0) | 0 (0) | 2 (2) | 23 (28) | 57 (70) | 4.7 | 0 (0) | 1 (1) | 5 (5) | 24 (25) | 66 (69) | 4.6 | .78 | ||
| 6. I had enough time to ask questions. | 1 (1) | 0 (0) | 3 (4) | 21 (26) | 57 (70) | 4.6 | 0 (0) | 2 (2) | 4 (4) | 28 (29) | 62 (65) | 4.6 | .48 | ||
| 7. I felt relaxed when I talked to the doctor. | 1 (1) | 0 (0) | 3 (4) | 19 (23) | 59 (72) | 4.6 | 0 (0) | 1 (1) | 7 (7) | 21 (22) | 67 (70) | 4.6 | .67 | ||
| 8. During the visit, I was not scared or stressed. | 1 (1) | 0 (0) | 3 (4) | 18 (22) | 60 (73) | 4.7 | 0 (0) | 3 (3) | 4 (4) | 26 (27) | 63 (66) | 4.6 | .27 | ||
| 9. I did not feel discriminated during the visit. | 1 (1) | 0 (0) | 2 92) | 17 (21) | 62 (76) | 4.7 | 0 (0) | 0 (0) | 4 (4) | 25 (26) | 67 (70) | 4.7 | .40 | ||
| 10. My privacy was well-protected. | 0 (0) | 1 (1) | 6 (7) | 19 (23) | 56 (68) | 4.6 | 0 (0) | 0 (0) | 7 (7) | 27 (28) | 62 (65) | 4.6 | .69 | ||
| 11. I think video interviews are acceptable. | 0 (0) | 0 (0) | 2 (2) | 22 (27) | 58 (71) | 4.7 | N/Ae | N/A | N/A | N/A | N/A | N/A | N/A | ||
| 12. I felt safe during the video interview. | 1 (1) | 0 (0) | 4 (5) | 15 (18) | 62 (76) | 4.7 | N/A | N/A | N/A | N/A | N/A | N/A | N/A | ||
| 13. I am satisfied with the video interview. | 1 (1) | 0 (0) | 2 (2) | 18 (22) | 61 (74) | 4.7 | N/A | N/A | N/A | N/A | N/A | N/A | N/A | ||
aA total of 11 non-respondents in the telemedicine group were excluded.
bA total of 9 non-respondents in the conventional group were excluded.
cAnalyzed using the Mann-Whitney U test.
d5-point Likert scale: 1. Strongly disagree. 2. Disagree. 3. Neutral. 4. Agree. 5. Strongly agree.
eNot applicable.