Table 1.

Example from the analysis process

Meaning unit	Condensation	Code
Man and woman sitting in a sofa. The man is holding his arm around the woman's shoulder. The woman holds her hand on the man's leg. Man (carer): turns his head to face the woman. Saying: “Yes. That's what they want to find out, is how you and I communicate. You know how we do?” Woman (person with dementia): Looks at the man and smiles and says: “no” Man: (holding the womans cheek and kisses her) “that's how.” Woman: “now we are communicating she says and laughs.” Man: looks into the camera and says: that's right Woman: kisses the man on the cheek, and says: I just communicated. Man: Turns his head and looks at the woman, and says: “actually you communicate very well with Bridget (daughter) and me and people you know, you communicate very well. And we're getting along fine.” Woman: Smiles and says: “Oh baby I love you.” Man: smiles and says: “I know.” Woman: Looks at the man and says: “I don't know what's happening here with what I do but.” She is shaking her head Man: Looks at the woman and says “I know, that's okay.” Woman: “I don't give a damn” she raises her voice and looks at her knee. Man: Takes the woman's hand and looks at her. “Okay, good enough. It doesn't matter. It's not a test that whether you're going to pass it or not pass it. It's just a measurement. To measure what level you're at, that's all.”	The man and woman communicate through kisses. The man thinks the woman communicated well with him and Bridget. They express their love for each other, verbal and non‐verbal. The man affirms the woman when she does not know what is happening by saying “It is ok.”	Unconditional love