Table 2.
Factors | Team Structure | Leadership | Situation monitoring | Mutual support | Commu-nication |
---|---|---|---|---|---|
Items | |||||
1. The skills of staff overlap sufficiently so that work can be shared when necessary. | 0.61 | ||||
2. Staff is held accountable for their actions. | 0.61 | ||||
3. Staff within my unit share information that enables timely decision-making by the direct patient care team. | 0.76 | ||||
4. My unit makes efficient use of resources (e.g. staff, supplies, equipment and information). | 0.74 | ||||
5. Staff understands their roles and responsibilities. | 0.84 | ||||
6. My unit has clearly articulated goals. | 0.77 | ||||
7. My unit operates at a high level of efficiency. | 0.78 | ||||
8. My supervisor/manager considers staff input when making decisions about patient care. | 0.81 | ||||
9. My supervisor/manager provides opportunities to discuss the unit’s performance after an event. | 0.86 | ||||
10. My supervisor/manager takes time to meet with staff to develop a plan for patient care. | 0.84 | ||||
11. My supervisor/manager ensures that adequate resources (e.g. staff, supplies, equipment and information) are available. | 0.84 | ||||
12. My supervisor/manager resolves conflicts successfully. | 0.86 | ||||
13. My supervisor/manager models appropriate team behaviour. | 0.89 | ||||
14. My supervisor/manager ensures that staff is aware of any situations or changes that may affect patient care. | 0.86 | ||||
15. Staff effectively anticipates each other’s needs. | 0.67 | ||||
16. Staff monitors each other’s performance. | 0.61 | ||||
17. Staff exchanges relevant information as it becomes available. | 0.78 | ||||
18. Staff continuously scans the environment for important information. | 0.82 | ||||
19. Staff shares information regarding potential complications (e.g. patient changes, bed availability). | 0.81 | ||||
20. Staff meets to re-evaluate patient care goals when aspects of the situation have changed. | 0.74 | ||||
21. Staff corrects each other’s mistakes to ensure that procedures are followed properly. | 0.80 | ||||
22. Staff assists fellow staff during high workload. | 0.82 | ||||
23. Staff request assistance from fellow staff when they feel overwhelmed. | 0.72 | ||||
24. Staff cautions each other about potentially dangerous situations. | 0.8 | ||||
25. Feedback between staff is delivered in a way that promotes positive interactions and future change. | 0.82 | ||||
26. Staff advocates for patients even when their opinion conflicts with that of a senior member of the unit. | 0.43 | ||||
27. When staff has a concern about patient safety, they challenge others until they are sure the concern has been heard. | 0.65 | ||||
28. Staff resolves their conflicts, even when the conflicts have become personal. | 0.62 | ||||
29. Information regarding patient care is explained to patients and their families in lay terms. | 0.61 | ||||
30. Staff relay relevant information in a timely manner. | 0.81 | ||||
31. When communicating with patients, staff allow enough time for questions. | 0.74 | ||||
32. Staff uses common terminology when communicating with each other. | 0.71 | ||||
33. Staff verbally verifies information that they receive from one another. | 0.77 | ||||
34. Staff follows a standardized method of sharing information when handing off patients. | 0.78 | ||||
35. Staff seeks information from all available sources. | 0.79 | ||||
Goodness-of-fit | |||||
Chi-square (df) | 1124.761 (550) | ||||
p-value | < 0.0001 | ||||
RMSEA | 0.06 | ||||
90% CI for RMSEA | (0.055–0.065) | ||||
GFI | 0.989 | ||||
AGFI | 0.986 | ||||
NFI | 0.987 | ||||
CFI | 0.994 | ||||
TLI | 0.994 |
Factor I, Team structure; Factor II, Leadership; Factor III, Situation monitoring; Factor IV, Mutual support; Factor V, Communication; RMSEA root mean square error of approximation; GFI goodness-of-fit index; AGFI adjusted goodness of-fit index; NFI normed fit index; CFI comparative fit index; TLI Tucker Lewis Index. Levels for an acceptable model fit: RMSEA≤0.08; GFI ≥ 0.90; AGFI≥0.90; NFI ≥ 0.90; CFI ≥ 0.90; TLI ≥ 0.90