Table 1.

Hierarchical regression analyses of factors affecting three aspects of quality of care of evaluations in psychiatric emergency services of nine California general hospitals¹

	Art of care (N = 663)			Technical quality (N = 649)			Optimum time (N = 680)
Independent variable	β	p	R2	β	p	R2	β	p	R2
Institutional constraints (step 1)			.07			.02			.04
Clinician’s experience	−.19	.00		.08	.03		.09	.02
Clinician-patient language match		ns			ns			ns
Clinician-patient ethnic match		ns			ns			ns
No insurance		ns			ns			ns
Clinician’s workload		ns		−.09	.02		−.13	.00
Difficult setting		ns			ns		.10	.01
Social bias indicators (step 2)			.06			.04			.02
Clinician’s liking of the patient	.21	.00			ns			ns
Clinician’s preconceptions about the patient		ns		−.12	.00			ns
Female patient		ns			ns		.10	.00
Patient age		ns			ns			ns
Patient ethnicity		ns			ns			ns
Police referral		ns		.18	.00		.11	.00
Patient’s nuisance score		ns			ns		−.09	.01
Homeless and resourceless		ns			ns			ns
Previous hospitalizations		ns			ns			ns
Admission criteria (step 3)			.06			.09			.03
Benefit from hospitalization		ns		.16	.00		.11	.00
Treatability	.22	.00		.21	.00		.09	.02
Dangerousness	−.09	.02		.16	.00		.08	.05
Major mental disorder	−.10	.01			ns		.08	.05
Model adjusted R2†			.19			.15			.09

¹Only β coefficients with p values less than .05 are reported because others were deemed not significantly different from zero. Adjusted R² values are reported.

^†p < .001 for all model R² values