Table 5.

Enablers of quality in HODRM.

(Source Author’s compilation)

Enablers	Measures	Supporting Literature
Policy framework	(1) Clear guidelines to stimulate interaction between different stakeholders (2) Guidelines to improve multi-agency coordination (3) Encourage adaptability, agility and alignment in value chain (4) Exchange of ideas among policy makers and humanitarian operation experts (5) Common platform to decision making and coordination	Oloruntoba and Banomyong (2018), Ludin and Arbon (2017), Hung et al. (2016), Madu and Kuei (2014), D’Ostie-Racine et al. (2013), McCoy and Brandeau (2011), Nolz et al. (2010), Schulz and Blecken (2010)
Commitment from stakeholders	(1) Supporting behavior (2) Alignment between mandate, goals and coordination (3) Long term vision (4) Capacity building of humanitarian personnel (5) Utilizing the skills of affected people in the humanitarian operations (6) Cross-community involvement (7) Opinion of affected population on disaster recovery	Uhr (2017), Penadés et al. (2017), Marek et al. (2017), Aker (2017), Wu et al. (2017), Ludin and Arbon (2017), Chen et al. (2017), Ülkü et al. (2015), Baum et al. (2015), Madu and Kuei (2014), Cohen et al. (2013), Palttala et al. (2012), Kusumasari and Alam (2012), Oosterhof et al. (2009)
Transparency and information sharing	(1) Accountable activities (2) Flexible and agile flow of information (3) Information quality (4)Adequate information processing (5) Usage of web-based systems to generate swift trust among affected population and other actors (6) Adequate utilization of funds	Oloruntoba and Banomyong (2018), Qin et al. (2018), Yuan et al. (2018), Peltola and Hämmäinen (2018), Tsukahara (2017), Aker (2017), Papadopoulos et al. (2017), Ludin and Arbon (2017), Haworth et al. (2016), Murthi and Rao (2016), Lue et al. (2014), Altay and Pal (2014), Preece et al. (2013), Palttala et al. (2012), Palttala and Vos (2011), Lee et al. (2011), Schulz and Blecken (2010), Van Der Laan et al. (2009)
Public–Private Partnership	(1) Development of volunteers (2) Regular training (3) Developing trustworthy environment (4) Involvement of NGOs and CSR arms of firms	Peltola and Hämmäinen (2018), Uhr (2017), Penadés et al. (2017), Papadopoulos et al. (2017), D’Ostie-Racine et al. (2013), Herlin and Pazirandeh (2012), Merlot and De Cieri (2012), Nagurney and Qiang (2012)
Support from Government	(1) Provision of human resources (2)Aid to the affected population (3) Subsidy to the firms for distribution in affected areas	Oloruntoba and Banomyong (2018), Ludin and Arbon (2017), Chen et al. (2017), Madu and Kuei (2014), Merlot and De Cieri (2012), Kusumasari and Alam (2012), Dunford and Li (2011), Nilsson et al. (2010), Banomyong et al. (2009)
Strategic planning	(1) Planning for resilient supply chain (2) Strategic tie-up to fulfill the demand via different distribution channels (3) Disaster readiness (4) Fleet size and routing decisions (5) Long-term planning to establish and advance the affected society (6) Establishment of robust and flexible infrastructure (Soft and Hard) for future	Moreno et al. (2018), Oloruntoba and Banomyong (2018), Qin et al. (2018), Yuan et al. (2018), Peltola and Hämmäinen (2018), Uhr (2017), Ortiz-Barrios et al. (2017), Penadés et al. (2017), Tsukahara (2017), Balcik (2017), Marek et al. (2017), Tatham et al. (2017), Paul and MacDonald (2016a), Najafi et al. (2014), Madu and Kuei (2014), Goerigk and Grün (2014), Cohen et al. (2013), Contreras et al. (2013), Naji-Azimi et al. (2012), Berkoune et al. (2012), Palttala and Vos (2011), McCoy and Brandeau (2011), Nilsson et al. (2010), Nolz et al. (2010), De Oliveira Mendes (2009)
Continuous improvement	(1) Continuous monitoring and evaluation on performance (2) Improving decision making process (3) Improvement of balance between demand and supply along with appropriate price boundary (4) Measuring the satisfaction level of victims	Moreno et al. (2018), Tsukahara (2017), Tatham et al. (2017), Paul and MacDonald (2016b), Timotheou (2016), Madu and Kuei (2014), Lue et al. (2014), Contreras et al. (2013), Naji-Azimi et al. (2012), Herlin and Pazirandeh (2012), Berkoune et al. (2012), Baizerman (2012), Wu et al. (2010)
Relief Speed and Safety	(1) Rapid response (2) Effective reaction to situation (3) Ensuring the minimum risk in activities to public (4) Minimum risk to public and private infrastructure (5) Avoiding the destruction of natural resources (6) Rapid and adequate shelter and medical facilities	Oloruntoba and Banomyong (2018), Qin et al. (2018), Yuan et al. (2018), Uhr (2017), Ortiz-Barrios et al. (2017), Estoque and Murayama (2017), Sahin et al. (2016), Xiang and Zhuang (2016), Baum et al. (2015), Najafi et al. (2014), Altay and Pal (2014), McLay et al. (2012), Pazirandeh (2011), Liu et al. (2010), Wu et al. (2010), De Oliveira Mendes (2009)