Table 3.

Common Integrated Care Training Manual Components

Component
Organizational background
Organizational history
Organization mission and vision
Information on the integration model (current and ideal)
Description of roles and responsibilities
Information for all clinicians
Sample script and handouts for introducing the model and BHCs to patients
Team meeting descriptions and types
Smart phrases for the EHR
Screener forms
Coding and billing procedures
Information scheduling, appointment types, and duration
Health system (internal) and community (external) resources
Workflow descriptions
Recommended references (articles, books, and websites)
Information for BHCs
Behavioral health interventions and treatment modalities
Descriptions of the differences between integrated care provided by a BHC and specialty mental health
Documentation requirements and examples
Medical vocabulary

EHR, electronic health record.