Table 1.
Step 1 | Official mandate from the authorities to lead and develop the project (an essential step for its successful promotion and unifying dimension). |
Step 2 | Request for the creation of hotline numbers with possible transfer to psychologists' personal mobile phones (this step may take some time and may need several lines to be provided). |
Step 3 | Formulation of psychological intervention materials and policies (including a list with numbers and addresses of possible psychological and psychiatric referral locations) |
Step 4 | Call for volunteer certified psychologists to help on this hotline (creation of a list of volunteers with personal contact details, and a messaging group to facilitate communications between volunteers) |
Step 5 | Call for volunteer certified psychiatrists in case of psychiatric cases (creation of a list of volunteers with personal contact details) |
Step 6 | Creation of an anonymous and protected database (in order to be able to improve and evolve the support) |
Step 7 | Communication and regular reminders of the existence about the hotline for hospital workers |