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. 2020 Jun 17;4(6):e18890. doi: 10.2196/18890

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©Brooke Linden, Linna Tam-Seto, Heather Stuart. Originally published in JMIR Formative Research (http://formative.jmir.org), 17.06.2020.

This is an open-access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work, first published in JMIR Formative Research, is properly cited. The complete bibliographic information, a link to the original publication on http://formative.jmir.org, as well as this copyright and license information must be included.

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Demonstration of the basic functionality of the Here4U app, using depression as an example of a pressing concern. If the user has indicated an additional concern, the subsequent conversational flow (and end point options or resources provided) would change to reflect the new concern. *An additional concern may be expressed by the user at this point (AI prompt: “Is there anything else you wanted to chat about today?”) or from appended additional concerns (eg, if more than one concern is detected at the beginning of the conversation). AI: artificial intelligence; MH: mental health; PHQ-9: Patient Health Questionnaire-9.