Table 3.
Prechange and postchange in levels on the primary care team guide assessment
Primary care team guide assessment: n= 9 sites Changes in level before/after in 15 domains by site and by domain | |||||||||
Domain | Sites | ||||||||
Site 2 | Site 3 | Site 4 | Site 5 | Site 6 | Site 9 | Site 10 | Site 12 | Site 13 | |
The practice team | B | B | B | ↑ B/A | ↑ B/A | ↑ B/A | ↑ B/A | C | B |
Medical assistant (MA) | B | ↓ A/B | ↑ B/A | B | B | ↑ B/A | B | ↓ B/C | B |
Registered nurse (RN) | ↑ D/C | ↓ A/B | ↑ B/A | D | ↑ B/A | ↑ D/C | ↑ C/B | C | ↑ D/C |
Laypersons | ↑ C/B | ↓ A/B | ↑ D/A | B | B | ↑ C/B | A | ↑ C/B | ↑ D/B |
Pharmacist | ↑ B/A | B | ↓ C/D | ↓ B/D | ↓ A/B | B | B | A | B |
Enhancing access | ↓ A/B | B | A | ↑ B/A | B | ↑ B/A | B | ↓ B/C | A |
Self-management support | ↓ B/C | B | D | ↑ C/B | B | B | A | D | B |
Population management | ↓ B/C | A | ↑ B/A | C | ↑ B/A | ↓ A/B | ↑ C/B | ↓ C/D | ↑ D/C |
Planned care | ↓ B/C | A | ↓ B/C | ↑ B/A | ↑ B/A | ↓ A/B | B | ↓ C/D | ↑ C/B |
Care management | ↓ B/C | B | ↑ C/B | ↑ B/A | A | A | ↑ B/A | C | ↑ C/A |
Medication management | ↑ C/A | B | ↑ C/B | ↑ C/B | ↑ B/A | ↑ C/B | ↓ A/B | ↓ A/C | C |
Referral management | B | B | ↑ B/A | ↑ B/A | A | B | B | D | B |
Behavioural health integration | ↓ A/C | ↑ C/A | ↓ A/B | A | A | ↓ A/B | ↑ C/A | D | A |
Communication management | B | B | B | ↑ B/A | B | ↓ A/B | A | ↑ C/B | ↑ C/A |
Clinic-community connections | C | ↓ A/B | ↑ C/B | B | A | B | A | ↑ C/B | A |
↑ Indicates increase in self-reported performance Pre/Post. ↓ Indicates decrease self-reported performance Pre/Post. Single letter indicates no change Pre/Post.