Table 3.

Visit outcomes as defined by physicians at the end of a visit

Visit outcome	Number of visits	% (/14 317)
Successfully completed visit; no follow-up needed	8197	57.3
Successfully completed visit; patient to follow-up if needed	3551	24.8
Incomplete visit; patient advised to come in-person	807	5.6
Cancelled visit	542	3.8
Active visit	444	3.1
Blank	420	2.9
Incomplete; tech issues	157	1.1
Incomplete; no response from patient	110	0.8
Incomplete; patient advised to go to emergency department	54	0.4
Incomplete; patient advised to go to urgent care clinic	33	0.2
Incomplete; other	2	0.0