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. 2020 Jul 9;15(7):e0235227. doi: 10.1371/journal.pone.0235227

Table 2. Summary of 311 call data.

Total calls, January 1-June 30, 2018 1,344,402
Total complaint types 236
Complaint types with ≥ 1,000 complaints (‘high frequency’) 93
Percent of complaints in ‘high frequency’ category 98.0%
Total complaint types considered ‘urban blight’ 55