Skip to main content
. 2020 Jun 19;8(2):179. doi: 10.3390/healthcare8020179

Table A2.

Questions about system usability in the questionnaire and statistics of the average scores of the answers to the questions.

No. Questions Min. Max. Average Score Adjusted Average Score * Standard Deviation
A. Ease of Use 4.31
1 I think the interface of the interactive device is too complicated. (N) 2 5 2.04 3.96 ** 0.85
2 I think it is easy to use the interactive device. (P) 4 5 4.41 4.41 0.50
3 I need repeated explanations to use the interactive device. (N) 2 5 1.96 4.04 ** 0.85
4 I can learn to use the interactive device quickly like others. (P) 4 5 4.52 4.52 0.51
5 I think it troublesome to use the interactive device. (N) 4 5 1.37 4.63 ** 0.49
6 I have to learn extra information to use the interactive device. (N) 2 5 1.70 4.30 ** 0.67
B. Applicability 4.26
7 I am willing to use interactive device often. (P) 2 5 4.15 4.15 0.82
8 I think the functions of the interactive device are integrated well. (P) 4 5 4.59 4.59 0.50
9 I think too many inconsistencies exist in the device interface. (N) 3 5 1.96 4.04 ** 0.65
10 I have enough confidence to use interactive device. (P) 3 5 4.26 4.26 0.71

* Adjusted average score = reversed average score = 6 − average score of negative question according to Equation (A2) derived in the following. ** Adjusted average values of negative questions (average scores of positive questions are not adjusted). Underlines emphasize the different computations of the numbers.