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. 2020 Jan 9;35(7):2107–2117. doi: 10.1007/s11606-019-05525-2

Table 3.

Impact on the Quadruple Aim by Focus of the Intervention

Content focus Studies with at least one positive outcome relevant to the quadruple aim
Health outcomes Patient experience Provider experience Cost-related outcomes No significant improvement in outcomes for all investigated domains
Motivational interviewing 67, 80, 90 67, 68 87 65
Health literacy 26 21, 60 21
Relationship 74 38 91
Patient-centered care 28, 69, 81, 82 45, 46, 54, 69, 82, 83, 93 46, 52, 70 39, 41, 92
Communication skills 44, 5658, 73 42, 56, 57, 62, 64, 66, 71, 73, 78, 86, 89 42, 56, 58, 62, 75, 78, 86, 89 23 25, 30, 37, 43, 76, 85
Shared decision-making 33, 34, 53, 72, 88
Specific communication technique 22, 31, 55 27, 35, 36, 49, 63, 79, 84 34, 40, 49,55, 79 29, 32, 47, 48, 61
Psychological/therapeutic interview 24, 50
Mindfulness 59, 77 51 51 77

*Detailed outcomes for each quadruple aim domain (including nonsignificant findings) are presented in Tables 15 and 16 in the Appendix