Table 3.
Impact on the Quadruple Aim by Focus of the Intervention
Content focus | Studies with at least one positive outcome relevant to the quadruple aim | ||||
---|---|---|---|---|---|
Health outcomes | Patient experience | Provider experience | Cost-related outcomes | No significant improvement in outcomes for all investigated domains | |
Motivational interviewing | 67, 80, 90 | 67, 68 | 87 | 65 | |
Health literacy | 26 | 21, 60 | 21 | ||
Relationship | 74 | 38 | 91 | ||
Patient-centered care | 28, 69, 81, 82 | 45, 46, 54, 69, 82, 83, 93 | 46, 52, 70 | 39, 41, 92 | |
Communication skills | 44, 56–58, 73 | 42, 56, 57, 62, 64, 66, 71, 73, 78, 86, 89 | 42, 56, 58, 62, 75, 78, 86, 89 | 23 | 25, 30, 37, 43, 76, 85 |
Shared decision-making | 33, 34, 53, 72, 88 | ||||
Specific communication technique | 22, 31, 55 | 27, 35, 36, 49, 63, 79, 84 | 34, 40, 49,55, 79 | 29, 32, 47, 48, 61 | |
Psychological/therapeutic interview | 24, 50 | ||||
Mindfulness | 59, 77 | 51 | 51 | 77 |