Figure 3.

Communication counterparts and frequency from behavior mapping results. Frequent communication between roles sitting adjacent to one another were observed. More inter-role communication was observed in Clinic A, and frequent intra-role communication was observed in Clinic S. (The asterisk means the difference between two percentages, talking with people of different roles and talking with people of same role, is statistically significant at the 0.01 level. See online appendix for descriptive and statistical test results regarding the observed communication counterparts).