Response coordination |
Incident management system to improve information flow and decentralize decision-making |
Use of an incident management system to support coordination of COVID-19 response |
Under government leadership, ensure routine strategic meetings |
Creation of functional groups with clear roles and responsibilities to ensure improved span of control and chain of command |
Need for a multi-sectorial response |
Decentralized operational coordination at the subdistrict level |
Development of key performance indicators to ensure corrective action for critical response interventions |
Monitoring framework comprehensive: inputs, outputs, outcomes, and impacts |
Key performance indicator developed to ensure corrective action |
Surveillance |
Monitoring unit established to improve follow-up of lost contacts |
Establish monitoring uni/structure to improve follow-up of contacts lost to follow-up |
Involve community structures at early stage of surveillance activities to generate alerts |
Food distribution provided to contacts |
Consider food distributions to communities under isolation/quarantine |
Community leaders involved in ensuring proper contact tracin |
Identify individuals with field epidemiology expertise to conduct surveillance activities (including contact tracing) |
Conduct rapid training of surveillance team members to investigate alerts, and collect and analyze epidemiologic information |
Active case finding and door-to-door activities implemented to improve case detection coupled with community watch interventions to ensure tracking of movements (new arrivals, deaths, and illnesses) |
Investigate alerts reported by households, community leaders, or health facilities and report validated alerts within 24 hours |
Active case search in health facilities |
Functional triage systems in health facilities |
An alert monitoring and investigation platform that helped investigate cases within 24 hours |
Risk communication and community engagement |
Community-centered approach with feedback mechanisms to follow and address rumors |
Early involvement of anthropologists and social scientists in the development of risk communication and community engagement approaches |
Anthropologists and social scientist engaged to provide feedback on different response measures |
Creation of feedback mechanisms to better target activities |
Trust gained from local religious, traditional, and community leaders to mitigate community reticence |
Prepare communities to play active role with other response interventions |
Community structures and community health workers who speak local language used to better communicate with communities |
Early identification and engagement with community leaders to mitigate community reticence to response interventions |
Anthropologists and/or social scientists included in part of the response |
Infection prevention and control (IPC) |
Established standardized package for IPC |
Define and implement a standardized IPC package |
Capitalize on IPC tool kit and standard package for training of trainers |
Implemented ring IPC with supervision (IPC focal point at health facilities) and frequent evaluations (use of IPC score card) |
Target traditional healers and pharmacists |
Used evidence to adapt and improve strategy |
Case management and free care |
Decentralized transit centers used to rapidly test and isolate cases in setting close to communities, which also improved willingness to seek care |
Consider a similar model of decentralized care and testing |
Disseminate standardized guidelines on optimized care based on existing/evolving evidence |
Ensure that free-care models can cope with increased use of health services |
Create SOPs and guidelines for optimized care based on existing evidence |
Consider compassionate use for investigational drugs and conduct studies to look at effectiveness |
Operational preparedness |
Defined a package of activities for operational preparedness to reduce the risk of spreading Ebola virus disease to at-risk areas |
Anticipate mechanism to increase capacity for control measures (early detection, investigation, laboratory confirmation, isolation, and treatment |
Deployed experts to at-risk health zone to implement readiness activities and strengthen the health system |
Work on mass training mechanism and prepositioning of treatment items (critical care, ventilators…) |
Conduct training to equip health zones based on clear protocols and package of activities |
Use similar preparedness package of interventions for COVID-19 |
Trained rapid response teams to investigate alerts in non-affected health zones |
Analytics cell |
Set up epidemiological and social sciences analysis structure to provide real-time integrated analysis |
Develop integrated analysis structure to provide real-time insights and design appropriate response |
Monitor epidemiolocal trends beyond that of the outbreak (concurrent diseases) to mitigated impacts of outbreak and response |
Monitor perceptions and reported use of health services |
Regularly monitoring and understanding of health behavior trends (perceptions and reported use—mixed analysis) |
Used evidence to inform different response measures |
Set up mechanisms to monitor and track recommendations |
Donor coordination |
Preparation of a unique strategic response plan, with validated unit costs for all response interventions |
Ensure global donor coordination |
Ensure alignment with national strategies |
Establish processes, including eligibility criteria for hazard payments, pay scales, and payment modalities, as well as mechanisms to systematically list healthcare workers |
Involvement in the planning process and continuous interaction to share challenges and gaps to be filled |
Ensuring resources as well as technical support were provided just in time based on priority areas and gap filling. |