| Do things under the direct supervision of the pharmacist |
Do things under the direct supervision of the pharmacist Obtain a final check from the pharmacist before releasing any prepared parenteral compounds, before packaging any medication, or dispensing any medication
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| Communication |
Triage requests and follow through with appropriate action(s) Notifies pharmacist of relevant clinical information gathered during calls to provider or patient that may affect the patient’s disease state or medication regimen Contacting insurance companies Provide information and assistance to pharmacies, members, and other callers regarding benefits, claims, and eligibility Read, interpret, and write documents (store and third-party clerical) Process faxes Ask if patient wants "pharmacist counseling" Refer any questions regarding prescriptions, drug information, or health matters to a pharmacist Notify pharmacist to transfer prescriptions that can no longer be filled to appropriate pharmacy along with notifying the provider and the patient Transcribe verbal prescriptions from doctors’ offices at the discretion of the pharmacist on duty Helping coordinate telehealth appointments
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| Perform pharmaceutical calculations |
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| Fill prescription orders |
Receiving written prescription or refill requests and verify that information is complete and accurate Receives refill requests from patients and obtains authorization for refills from physicians’ offices Decipher and accurately enter orders for new prescriptions Billing/coding Identify and complete prior authorizations Prepare and distribute non-sterile medications Medication delivery (to home, pyxis...) Prescription counting, processing, filling, and labeling Maintain pharmacy records Pulling hard copy scripts to return to patient with an appropriate letter if pharmacy is unable to fill the order Ensure that patients receive the correct medication in a safe and timely manner
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| Fill IV medication orders |
Prepare and distribute sterile medications Handles all home infusion functions as needed, including pump programming
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| Fill chemotherapy medication orders |
Preparation of chemotherapy Demonstrates advanced knowledge of hazards of cytotoxic chemotherapeutic agents, including but not limited to the dangers posed to those who prepare, deliver, administer and/or receive treatment with these agents
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| Provider oversight of other employees |
Oversight of other technicians Administrative task and staff support Coordinate technician activities (unit dose (UD) distribution, intravenous admixture, compounding, purchasing, controlled substances, OR drug preparation, pharmacy automation, investigational drug services, and inventory control) Assists in the supervision, scheduling, payroll maintenance, administration of disciplinary action, and evaluation of technical personnel Participates in recruitment activities and decisions to hire or terminate Provide and coordinate training
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| General office etiquette |
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| Professionalism |
Maintain personal appearance Work in a team (w/ other medical professionals) Participate in and successfully completes mandatory education Possess strong ethical standards Travel/attend meetings and conferences
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| Quality assurance/improvement |
Develop and implement new systems and procedures Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair Perform daily quality assurance monitoring/performance improvement activities Follow HIPPA standards for confidentiality Work with the pharmacist to ensure that the pharmacy functions and keeps within federal and state requirements Report medication diversions Report regulatory deficiencies (medication and billing errors) Notify the pharmacist when agents from any regulatory agency or law officers contact/visit the pharmacy. Assist with audits/work with auditing software Understand and adhere to guidelines on accepting and tendering vendor coupons, company limits on cash shortages and shrink guidelines. Participate in safety initiatives Follow United States Pharmacopeia (USP) standards (cleaning, PPE...) Inspect storage and maintain the safety of medications Assist in medication formulary management and compliance
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| Use of technology |
Operate automated pharmacy technology systems Cash register operations Use computer system to credit unused doses back to patient accounts Use tools like a fork lift, hand tools, etc. Proficient in the use and application of new medications and technology Test client system
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| Inventory maintenance |
Maintain/order inventory and supplies Manage the schedule for patient deliveries, manage inventory, create and maintain supply templates in the pharmacy computer database
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| Clinical tasks |
Discusses with patients life issues affecting medication adherence and provide advice on improving drug regimen compliance Assist the pharmacist in medication reconciliation Reviews medication regimen for disease state and provide summaries and guidance on future medication plans. Advice may include alternate drug therapies, stopping a medication and/or lower cost alternative Help patients in over-the-counter (OTC) medication aisle Gather patient medication history Provide patient-oriented clinical pharmacy services to patients Provide care appropriate to the population served First-line screening for medication order errors, drug or allergy contraindications, and processing non-formulary drug requests Checking for possible interactions Assist patients in solving issues and problems related to acquired immunodeficiency syndrome (AIDS)
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| Maintain workflow in a high-volume pharmacy |
| HIV knowledgeable |
| Maintain narcotic coordination and investigational drug therapy |
| Perform duties of a technician |
| Business configuration duties |
| Provides PAP assistance |
| Promotion of services |
Set up and maintain pharmacy display cases Be aware of competitor services and effectiveness Promote company services to obtain new customers
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| Prepare, distribute, and maintain records for investigational drug products ensuring that you understand study protocols needed to accurately fulfill orders |
| Research how the pharmacy can acquire contracts for certain state Medicaid’s/Adaps/Networks, depending on the needs at the moment |
| Pick-up orders, requisitions, and medications when on delivery rounds |
| Subject matter expert of delivery services and leader of delivery initiatives |
| Opening, counting, barcoding, and profiling incoming mail |
| Manages difficult or emotional patient situations |
| Other duties as assigned to include |
This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification. Other duties as assigned
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