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. Author manuscript; available in PMC: 2020 Aug 1.
Published in final edited form as: Int J Psychol. 2019 Dec 22;55(4):657–673. doi: 10.1002/ijop.12640

Is there anything else that you would like to share?

Response Relevant codes
  • P3: If you could keep a feature where a particular user can just use the website for a small amount of time like once or twice without having to go through making an account or something that would also be very good.

  • I: Like option to test?

  • P3: Yeah, like suppose he is facing some particular problem, and he just wants a solution to it. If you ask him to make an account and stuff like that then he will just prefer some other solution.

  • P1: That’s a good idea actually. Like many of us skip viewing websites when it shows sign up. So if he gets the first-hand experience of what it’s going to be like, then he would actually sign up.

  • P2: Something like a trial version.

  • P1: Yeah trial version exactly.

  • P3: More like Quora. You can read the first answer without signing in, but if you have to continue further, you have to sign in. So if the answer is interesting, you will obviously sign in and continue further.

  • P1: Yeah, just search for it and find the answer. And if you want to see the whole course then you can ask them to log in/sign in. Like if I failed an exam and I’m facing an issue, and I search, “I’m facing issues because I failed in an exam, what can I do?” Then he does not have to sign up, he just gets an answer like something he can try or do.

  • P3: So one more thing that I would like to add. Could you design the website as a general students website, not for only those who are having some mental, I mean stress issues or something like that. If you could design it as a general students website, whenever I am accessing it, I don’t feel like I am having these issues.

  • P1: Like a friendly site.

  • P3: Yeah more friendly.

  • P1: Something you could just come and see, nothing like which tells you that you actually have something serious going on.

  • P2: There can be a page which can be curated and we can put interesting articles about mental health. Not necessarily mental health but something which would help them so that they can come even if they do not have any sort of issues.

  • Other—adding new features—program design (program preview)

  • Acceptability—program design—negative

  • Acceptability —content—inappropriate

  • Acceptability—program design—negative

  • Other—adding new features—content (more general content about health and wellness)

  • Other—adding new features—content (page with student curated articles)