Table 3. SATIS-BR scores relative to sex, sufficient academic education and need for training among employees of Centers of Psychosocial Care - Substance Abuse (PCC AD), Minas Triangle, 2016 (n=42).

SATIS-BR domains	Mean	Standard deviation	Mean	Standard deviation	p value*
Sex	Female (n=34)		Male (n=8)
Overall satisfaction	3.47	0.43	3.50	0.55	0.87
Service quality	3.74	0.46	3.72	0.64	0.93
Participation	3.36	0.73	3.53	0.86	0.63
Working conditions	3.19	0.63	3.16	0.69	0.94
Staff relationship	3.64	0.78	3.79	0.92	0.72
Sufficient academic education	Yes (n=11)		No (n=29)		NR (n=2)
Overall satisfaction	3.42	0.48	3.48	0.48	0.71
Service quality	3.65	0.41	3.76	0.53	0.54
Participation	3.33	0.65	3.41	0.80	0.98
Working conditions	3.14	0.67	3.19	0.64	0.71
Staff relationship	3.43	0.64	3.74	0.86	0.38
Need for training	Yes (n=33)		No (n=5)		NR (n=4)
Overall satisfaction	3.49	0.47	3.52	0.45	0.90
Service quality	3.70	0.49	3.94	0.57	0.34
Participation	3.49	0.73	3.17	2.71	0.33
Working conditions	3.19	0.65	3.31	0.54	0.68
Staff relationship	3.76	0.84	3.33	0.66	0.26

*p<0.05; NR: not reported.