Table 4.

Comparison of the dentistry unit’s performance in Shiraz University of Medical Sciences before and after the outsourcing process, Iran, 2010–2012

Name of the unit and type		Khonj Medical Center’s dentistry		Bigherd Medical Center’s dentistry		Sede Eghlid Medical Center’s dentistry
Indicator		Collaborative (20% government–80% private)		Collaborative (20% government–80% private)		Leased
		Before outsourcing	After outsourcing	Before outsourcing	After outsourcing	Before outsourcing	After outsourcing
Economic indicators	Expenses*	3836.93	191.84	3836.93	159.87	11,191.04	319.74
	Income*	3517.18	2104.98	3277.37	1438.84	17,585.93	2877.69
	Profit/loss*	− 319.75	1913.14	− 559.56	1278.97	6394.89	2557.95
	Percentage in profit and loss changes	798		328		− 60
Access indicators	Number of staffs	1	1	1	1	2	2
	Number of clients	1608	3120	1632	3264	1500	700
	Working hours of unit	Morning and afternoon	Morning and afternoon	Morning and afternoon	Morning and afternoon	Morning and afternoon	Morning and afternoon
	Patient satisfaction	N/A	86.8%	N/A	86%	N/A	80.6%
	Employer’s satisfaction from contractor	N/A	100%	N/A	100%	N/A	80%

*Currency are calculated based on US dollars