Functional eHealth Literacy
Basic skills in reading and typing about health effectively function on the Internet. |
Comfort and confidence in using a computer or mobile device Navigate to and around a website using a browser, or to download, install, and use a mobile application (app) Navigate social media and other social online environments Vision or ability to use visual acuity-enhancing software Mobility of fingers and hands in entering text, navigating webpages, clicking Understand right to privacy Comprehension of common language and medical language Baseline understanding of the US health care system and local resources Knowledge of existing health organizations and resources |
Know which digital device you can use to easily access the information you want Healthy eyesight to view an illuminated screen Know how to access the Internet Use different features of digital devices (e.g., dictation vs. text) Use a keyboard to efficiently type Know the difference between apps, widgets, and social media Save health information on an online form without losing it Interpret multimedia messages Calculate healthcare costs, coupons, risk Remember health website log-in and passwords Track behaviors on an online health portal Know technology language (e.g. “copy and paste”) Know basic health language Be aware of relevant health organizations |
Communicative eHealth Literacy
The ability to collaborate, adapt, and control communication about health with users on social online environments with multimedia. |
Know how online communication works, both technologically (forums, group chats, email listserv, etc.) and socially (common abbreviations, use of emojis, online communication etiquette). Send messages to other online users via text or voice Knowledge of web “etiquette” |
Self-disclose personal information on the Internet Debate about personal beliefs on the Internet Communicate health wants/needs with other users Share information and experiences to help others Ask questions to other users Understand other online users’ health perceptions Respect other online users’ beliefs about health Develop a desired relationship on the Internet Respect other online users’ personal boundaries Protect your online privacy/personal information Sensing when someone is bothered or doesn’t want to talk (non-verbal online communication) |
Critical eHealth Literacy
The ability to evaluate the credibility, relevance, and risks of sharing and receiving health information on the Internet. |
Identify relevant resources Evaluate the validity, currency, accuracy, and objectivity of resources Assess the credibility and quality of health information accessed Know how to judge the quality of information accessed Perceive threats to privacy and know protection efforts Identify fraudulent websites and sources of information |
Know when an online source is safe to disclose personal information Know when an online source is fake Know when an online source is trying to sell you something Know what a credible health source is on the Internet Identify relevant online materials about health Identify online groups of people with similar interests Question or “double-check” the health information provided from diverse online sources |
Translational eHealth Literacy
The ability to apply health knowledge gained from the Internet across diverse ecological contexts. |
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Make changes to your health behaviors based on feedback from different online sources Use health information from the Internet to help a friend Use health information from the Internet to help yourself
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