TABLE 11.
Hypothesis | Results | |
H1 | Hedonic value influences repurchase intention positively in the context of omnichannel. | Accepted |
H2 | Gamification influences hedonic value positively in the context of omnichannel. | Accepted |
H3 | Gamification influences repurchase intention positively in the context of omnichannel. | Rejected |
H4 | Novelty-seeking influences repurchase intention positively in the context of omnichannel. | Accepted |
H5 | Novelty-seeking positively moderates the relation between gamification and hedonic value in the context of omnichannel. | Rejected |
H6 | Novelty-seeking negatively moderates the relation between hedonic value and repurchase intention in the context of omnichannel. | Accepted |
H7 | Novelty-seeking positively moderates the relation between gamification and repurchase intention in the context of omnichannel. | Accepted |
H8 | There exists unobserved heterogeneity in the relationship between hedonic value, gamification, repurchase intention, and novelty-seeking in the context of omnichannel. | Accepted |