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. 2020 Jul 18;23(5):1341–1361. doi: 10.1007/s10796-020-10045-0

Table 5.

Overview of results with Usage Satisfaction as the dependent variable

Independent variable Hypothesis Beta value p-value Result
Cost H1 -0.309 0.035 is less than 0.05 Accepted
Usefulness H2 0.513 0.005is less than 0.05 Accepted
Trust H3 -0.395 0.013 is less than 0.05 Accepted
Information-Risk H4 -2.15 0.501 is greater than 0.05 Rejected
Security H5 -0.155 0.239 is greater than 0.05 Rejected
Social-influence H6 -0.445 0.009 is less than 0.05 Accepted
Ease of use H7 0.017 0.904 is greater than 0.05 Rejected
Performance H8 -0.050 0.723 is greater than 0.05 Rejected
Credibility H9 0.309 0.033 is less than 0.05 Accepted
Reliability H10 -0.162 0.280 is greater than 0.05 Rejected
Information Privacy H11 -0.330 0.030 is less than 0.05 Accepted
Responsiveness H12 0.389 0.013 is less than 0.05 Accepted
Customer-Attitude H13 -0.074 0.591 is greater than 0.05 Rejected
Confidentiality H14 -0.009 0.953 is greater than 0.05 Rejected
Assurance H15 -0.091 0.753 is greater than 0.05 Rejected