Table 5.
Overview of results with Usage Satisfaction as the dependent variable
Independent variable | Hypothesis | Beta value | p-value | Result |
---|---|---|---|---|
Cost | H1 | -0.309 | 0.035 is less than 0.05 | Accepted |
Usefulness | H2 | 0.513 | 0.005is less than 0.05 | Accepted |
Trust | H3 | -0.395 | 0.013 is less than 0.05 | Accepted |
Information-Risk | H4 | -2.15 | 0.501 is greater than 0.05 | Rejected |
Security | H5 | -0.155 | 0.239 is greater than 0.05 | Rejected |
Social-influence | H6 | -0.445 | 0.009 is less than 0.05 | Accepted |
Ease of use | H7 | 0.017 | 0.904 is greater than 0.05 | Rejected |
Performance | H8 | -0.050 | 0.723 is greater than 0.05 | Rejected |
Credibility | H9 | 0.309 | 0.033 is less than 0.05 | Accepted |
Reliability | H10 | -0.162 | 0.280 is greater than 0.05 | Rejected |
Information Privacy | H11 | -0.330 | 0.030 is less than 0.05 | Accepted |
Responsiveness | H12 | 0.389 | 0.013 is less than 0.05 | Accepted |
Customer-Attitude | H13 | -0.074 | 0.591 is greater than 0.05 | Rejected |
Confidentiality | H14 | -0.009 | 0.953 is greater than 0.05 | Rejected |
Assurance | H15 | -0.091 | 0.753 is greater than 0.05 | Rejected |