Table 2.
Multivariable analysis results showing the predicted probability (95% CI) of a patient of particular sex, age, or R/E providing a top-box response for each survey subdomain
| Access | Moving Through Visit | Nurse/ Assistant |
Care Provider | Personal Issues | Overall | |
|---|---|---|---|---|---|---|
| Site A | ||||||
| NHW (ref) | 0.622 (0.620–0.625) | 0.556 (0.554–0.559) | 0.781 (0.779–0.784) | 0.832 (0.830–0.834) | 0.755 (0.753–0.758) | 0.820 (0.818–0.822) |
| Asian | 0.509†(0.503–0.514) | 0.410†(0.405–0.416) | 0.631†(0.626–0.636) | 0.718†(0.713–0.723) | 0.602†(0.597–0.608) | 0.680†(0.675–0.685) |
| Black | 0.656†(0.639–0.673) | 0.543 (0.525–0.562) | 0.772 (0.757–0.787) | 0.818 (0.804–0.832) | 0.732 (0.716–0.749) | 0.808 (0.793–0.822) |
| Latino | 0.627 (0.618–0.635) | 0.540 (0.531–0.549) | 0.774 (0.767–0.781) | 0.817 (0.810–0.823) | 0.729*(0.721–0.736) | 0.808 (0.801–0.814) |
| Male (ref) | 0.609 (0.605–0.612) | 0.530 (0.526–0.534) | 0.753 (0.750–0.756) | 0.796 (0.793–0.799) | 0.710 (0.707–0.714) | 0.786 (0.783–0.789) |
| Female | 0.5950*(0.593–0.598) | 0.524 (0.521–0.527) | 0.747 (0.745–0.750) | 0.813†(0.811–0.815) | 0.727 (0.725–0.730) | 0.791 (0.789–0.793) |
| Age 18–44 (ref) | 0.554 (0.549–0.559) | 0.476 (0.471–0.481) | 0.714 (0.709–0.718) | 0.760 (0.756–0.764) | 0.683 (0.678–0.687) | 0.739 (0.735–0.743) |
| Age 45–64 | 0.592†(0.589–0.596) | 0.552†(0.548–0.555) | 0.745†(0.742–0.749) | 0.818†(0.815–0.820) | 0.725†(0.722–0.729) | 0.794†(0.791–0.797) |
| Age > = 65 | 0.628†(0.625–0.631) | 0.530†(0.527–0.533) | 0.771†(0.768–0.774) | 0.823†(0.820–0.825) | 0.739†(0.735–0.742) | 0.811†(0.809–0.814) |
| No. responses | 209,289 | 195,939 | 206,491 | 206,883 | 195,601 | 207,243 |
| No. providers | 1184 | 1182 | 1185 | 1185 | 1184 | 1184 |
| Site B | ||||||
| NHW (ref) | 0.648 (0.647–0.648) | 0.543 (0.542–0.543) | 0.820 (0.819–0.820) | 0.862 (0.861–0.863) | 0.822 (0.822–0.822) | 0.859 (0.859–0.859) |
| Asian | 0.522†(0.521–0.523) | 0.399†(0.398–0.399) | 0.678†(0.677–0.679) | 0.759†(0.757–0.760) | 0.682†(0.681–0.683) | 0.734†(0.733–0.736) |
| Black | 0.670 (0.667–0.673) | 0.571 (0.569–0.572) | 0.791 (0.789–0.793) | 0.819 (0.817–0.822) | 0.790 (0.789–0.792) | 0.831 (0.828–0.833) |
| Latino | 0.680 (0.677–0.684) | 0.516 (0.513–0.519) | 0.758 (0.755–0.761) | 0.873 (0.870–0.876) | 0.772 (0.770–0.774) | 0.859 (0.856–0.862) |
| Male (ref) | 0.645 (0.644–0.646) | 0.533 (0.532–0.534) | 0.811 (0.810–0.812) | 0.854 (0.853–0.855) | 0.803 (0.802–0.804) | 0.847 (0.846–0.848) |
| Female | 0.615*(0.614–0.616) | 0.509 (0.508–0.510) | 0.782†(0.781–0.783) | 0.836 (0.835–0.836) | 0.793 (0.792–0.794) | 0.831 (0.830–0.832) |
| Age 18–44 (ref) | 0.535 (0.533–0.537) | 0.450 (0.448–0.452) | 0.729 (0.726–0.731) | 0.755 (0.754–0.757) | 0.746 (0.743–0.748) | 0.751 (0.748–0.753) |
| Age 45–64 | 0.615†(0.614–0.616) | 0.522†(0.521–0.523) | 0.791†(0.790–0.792) | 0.845†(0.844–0.846) | 0.798†(0.797–0.799) | 0.840†(0.839–0.840) |
| Age > = 65 | 0.659†(0.658–0.659) | 0.537†(0.536–0.538) | 0.811†(0.810–0.812) | 0.867†(0.866–0.867) | 0.814†(0.813–0.815) | 0.861†(0.860–0.861) |
| No. responses | 24,238 | 23,751 | 24,352 | 24,297 | 23,868 | 24,267 |
| No. providers | 1999 | 1999 | 1999 | 1999 | 1999 | 1999 |
Significantly different from reference group *p < 0.01, †p < 0.001