Table 2.
Number and proportion of Veterans reporting any problem for each Hassles item by source of health care (n = 2415)
| Hassle |
VA Health care only (n = 1141) |
VA and non‐VA Health care (n = 1274) |
P |
|---|---|---|---|
| n (%) | n (%) | ||
| Lack of information about your medical conditions | 399 (35.1) | 573 (45.1) | <.0001 |
| Lack of information about which treatment options are best for your medical conditions | 396 (34.9) | 593 (46.8) | <.0001 |
| Lack of information about why your medications have been prescribed to you | 206 (18.1) | 326 (25.7) | <.0001 |
| Problems getting your medications refilled on time | 298 (26.2) | 362 (28.6) | .1787 |
| Uncertainty about when or how to take your medications | 106 (9.3) | 165 (13) | .0044 |
| Side effects from your medications | 313 (27.7) | 448 (35.6) | <.0001 |
| Lack of information about why you've been referred to a specialist | 151 (13.3) | 237 (18.8) | .0003 |
| Having to wait a long time to get an appointment for specialty providers or clinics | 563 (49.5) | 789 (62.2) | <.0001 |
| Poor communication between different healthcare providers | 398 (34.9) | 647 (51) | <.0001 |
| Disagreements between your providers about your diagnosis or the best treatment for you | 263 (23.2) | 421 (33.1) | <.0001 |
| Lack of information about why you need lab tests or x‐rays | 149 (13.1) | 221 (17.4) | .0036 |
| Having to wait too long to find out about the results of lab tests or x‐rays | 309 (27.2) | 457 (36) | <.0001 |
| Difficulty getting questions answered or getting medical advice between scheduled appointments | 387 (33.9) | 583 (45.9) | <.0001 |
| Lack of time to discuss all your problems with your healthcare provider during scheduled appointments | 306 (26.9) | 427 (33.6) | .0004 |
| Having your concerns ignored or overlooked by your healthcare provider | 348 (30.5) | 484 (38.1) | .0001 |
| Medical appointments that interfere with your work, family, or hobbies | 231 (20.4) | 305 (24.3) | .0208 |
Values significant at P < .05 are bolded.