Table 3.
Mean, SD, cross-tabulation of patient loyalty in private PHC and public PHC.
| Indicator | Private PHC Mean (SD) | Responses (n, %) | Public PHC Mean (SD) | Responses (n, %) | ||||
|---|---|---|---|---|---|---|---|---|
| Very loyal | Loyal | Not Loyal | Very loyal | Loyal | Not Loyal | |||
| Attending PHC with similar cases | 10.91(1.77) | 810 (81.82) | 180 (18.18) | 0 (0) | 11.13 (1.20) | 330 (68.75) | 150 (31.25) | 0 (0) |
| Attending PHC with different cases | 10.85 (1.09) | 840 (84.85) | 150 (15.15) | 0 (0) | 9.94 (1.77) | 270 (56.25) | 210 (43.75) | 0 (0) |
| Making recommendations for others | 8.18 (1.96) | 660 (66.67) | 210 (21.21) | 120 (12.12) | 7.38(1.41) | 120 (25.00) | 270 (56.25) | 90 (18.75) |