Table 2.

Inductive interview themes.

Theme	Category (examples of answers)
1. Future of Partner in Balance	1.1. Good content (self-management, sustainability, blendedness, personalized, evidence-based, and positive health) 1.2. Need for Partner in Balance (not suited for everyone, addition to offline services, psychoeducation, Partner in Balance is needed, an opportunity for a research project to grow, meets caregivers’ needs, and digital factor is a challenge) 1.3. Extra Partner in Balance functions (modules for new populations, extra workshops, chat function, more structural support, reminders when inactive, facilitator/contact person, forum, return meetings, and no changes necessary)
2. eHealth experiences	2.1. Lack of suitable options 2.2. Works better in younger adult populations 2.3. Good investment 2.4. Easier than physical services 2.5. The provider has to be pushing the implementation 2.6. Important to some health insurers 2.7. Not often user-friendly
3. Caregiving context	3.1. Caregiving support (where can caregivers go for support, often still new for care teams, importance of case management, and financing of caregiving support) 3.2. Policy
4. Financial context	4.1. Financing models (public money, subscriptions, and licensing) 4.2. Potential financers (caregiver, organization, municipality, labor market, and health insurer)
5. eHealth implementation process	5.1. Purchase process (pilots by providers, importance of municipality policy and budget, collaboration with organizations, and decision levels) 5.2 Evaluation criteria (financial plan, form of eHealth, who is the eHealth owner, connection to research, and necessary information) 5.3 Outcomes of success (waiting lists for care support go down, caregivers satisfied, less case management hours, more referrals, more caregivers supported, more caregivers able to safely live at home, positive real-time evaluations, more care efficiency, and acquisition of cost-effectiveness data)