Skip to main content
. 2020 Jun 24;9(6):e16964. doi: 10.2196/16964

Table 3.

Difficulties associated with activities of the in-person visit and their correction measures.

Study activity and associated difficulties or risks Measures to correct or mitigate
Presentation protocol and signing informed consent

Participants decide not to participate Summarize by phone so that they can assess whether to participate (avoid visit if uninterested)
Participants do not understand the function Explain in a simple and clear way the protocol and benefits (eg, “measure your sleep...”)
Patient questionnaires

Patients do not meet the inclusion criteria Clearly specify the criteria and instruments when explaining the protocol and review medical history
Download of the app

Lack of storage space on phone Forewarn the participant before the visit that an app will need to be downloaded
Instructions of use

Misuse of the app or device Deliver a clear, visual instruction notebook in the first session
Rehearse app use during the visit with patient
Provide contact information to call in case of difficulties
Explaining the follow-up

Participants forget to respond to questionnaires Prepare a specific calendar for the patients, showing schedule of days to respond to the questionnaires, and schedule a date for the second in-person visit

Participants forget to wear the device daily Send weekly reminders