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. 2020 Jun 26;8(6):e19333. doi: 10.2196/19333

Table 5.

Patient experience analysis: Hospital Consumer Assessment of Healthcare Providers and Systems.

Variables (average %) Participating (average %) Nonparticipating (average %) P value Estimate average difference (nonparticipating-participating) 95% CI
Staff described the medicine’s side effects, mean (SD) 57.95 (49.42) 55.95 (49.70) .55 −2.00 −4.50 to 8.50
Staff told the patient what the medicine was for, mean (SD) 84.41 (36.32) 85.71 (35.03) .58 1.30 −5.95 to 3.34
Received information (symptoms to look for), mean (SD) 98.55 (11.98) 96.64 (18.04) .02 −1.91 0.26 to 3.55
Talked about help needed at home, mean (SD) 96.80 (17.61) 95.17 (21.46) .13 −1.63 −0.47 to 3.74