Table 2.
Measurement items of constructs
| Measurement Item | Loading | α |
|---|---|---|
|
Disconfirmation Bhattacherjee and Premkumar (2004) When compared to my initial expectations, smart home technologies involved in that incident... |
0.927 | |
| increased my productivity when undertaking household tasks | 0.927 | |
| enhanced my effectiveness to undertake household tasks | 0.938 | |
| were useful in my daily routine at home when undertaking household tasks | 0.847 | |
|
Cognitive Dissonance: Wisdom of Purchase Sweeney et al. (2000) Considering the instance where smart home technologies did not work as expected... |
0.906 | |
| I wondered if I really needed those technologies | 0.719 | |
| I wondered whether I should have bought something else | 0.876 | |
| I wondered if I had made the right choice | 0.902 | |
| I wondered if I had done the right thing in buying those technologies | 0.877 | |
|
Anger Harmon-Jones et al. (2004) After using smart home technologies in that incident, I felt... |
0.893 | |
| Angry | 0.793 | |
| Agitated | 0.778 | |
| Irritated | 0.889 | |
| Frustrated | 0.843 | |
|
Guilt Coulter and Pinto (1995) After using smart home technologies in that incident, I felt... |
0.901 | |
| Accountable | 0.763 | |
| Guilty | 0.878 | |
| Ashamed | 0.864 | |
| Bad | 0.740 | |
| Irresponsible | 0.797 | |
|
Regret Tsiros and Mittal (2000) After using smart home technologies in that incident, I felt... |
0.928 | |
| I feel sorry for purchasing smart home technologies | 0.895 | |
| I regret purchasing smart home technologies | 0.970 | |
| I should have purchased traditional technologies for home instead of smart home technologies | 0.843 | |
|
Attitude Change Tussyadiah et al. (2018) After using smart home technologies in that incident... |
0.903 | |
| My liking toward them has been... | 0.900 | |
| My preference toward them has been... | 0.934 | |
| My interest in them has been... | 0.822 | |
|
Consonant Information Search Keng and Liao (2009) After using smart home technologies in that incident... |
0.823 | |
| I searched for information supporting my original positive beliefs about those smart home technologies on the Internet, on TV, radio, in newspapers, magazines, or reports | 0.806 | |
| I searched for information supporting my original positive beliefs about those smart home technologies through retail stores | 0.791 | |
| I asked people I know for positive comments about those smart home technologies | 0.738 | |
|
Behaviour Change Cho (2015), Chen et al. (2019) and Maier et al. (2015) After using smart home technologies in that incident... |
0.872 | |
| I temporarily stopped using them at home | 0.850 | |
| I used one or more alternatives to smart home technologies | 0.791 | |
| I used other technologies, instead of smart home technologies | 0.738 | |
|
Satisfaction McKinney et al. (2002) Overall after using smart home technologies, I felt... |
0.953 | |
| Satisfied | 0.950 | |
| Pleased | 0.956 | |
| Contented | 0.912 | |
| Delighted | 0.849 | |
| Will definitely recommend it to my friends | 0.837 | |
| Will definitely continue using it | 0.772 | |
|
Well-being El Hedhli et al. (2013) Overall, smart home technologies... |
0.898 | |
| Have satisfied my overall household needs | 0.819 | |
| Have played a very important role in my social well-being | 0.778 | |
| Have played a very important role in my leisure well-being | 0.846 | |
| Have played an important role in enhancing the quality of life in my household | 0.861 | |
|
Subjective expertise Mitchell and Dacin (1996) Please pick the answers that best apply to the statements: |
0.908 | |
| I am very familiar with smart home technologies | 0.877 | |
| I have a clear idea about which characteristics of smart home technologies are important in providing me maximum usage satisfaction | 0.808 | |
| I know a lot about smart home technologies | 0.908 | |
| I consider myself an expert about smart home technologies | 0.832 | |
| I have a lot of experience with smart home technologies | 0.868 |