Table 2.
Usability and acceptance responses stratified by Healthwatch Enfield [20] respondent age categories.a
| Age category | Healthwatch Enfield “would use a symptom checker before seeking advice from GP” (N=1071)b |
Extremely Likely/Likely to recommend Ada to a friend or relative (N=447) |
Very/Quite easy to use Ada (N=450) |
Yes, Ada Provided Helpful Advice (N=437) |
Yes, Would Use Ada Again (N=433) |
Yes, Using Ada Changed a Decision (N=427) |
Yes, Would Still Have Come to Clinic if Had Used Ada Before (N=443) |
| 18-24, n/N (%) | 74 | 50/54 (92.60) | 54/54 (100) | 49/53 (92.45) | 50/54 (92.59) | 11/50 (22.00) | 51/53 (96.23) |
| 25-39, n/N (%) | 71 | 125/147 (85.03) | 146/147 (99.32) | 116/145 (80.00) | 129/145 (88.97) | 17/140 (12.14) | 132/145 (91.03) |
| 40-54, n/N (%) | 69 | 121/141 (85.82) | 137/143 (95.80) | 108/138 (78.26) | 120/133 (90.23) | 19/137 (13.87) | 125/140 (89.29) |
| 55-69, n/N (%) | 51 | 64/72 (88.89) | 72/73 (98.63) | 53/69 (76.81) | 59/70 (84.29) | 11/72 (15.28) | 66/72 (91.67) |
| 70+, n/N (%) | 34 | 25/33 (75.76) | 32/33 (96.97) | 19/32 (59.38) | 22/31 (70.97) | 0/28 (0.00) | 32/33 (96.97) |
aN values vary due to missing data; n=17 did not provide age and n=56 participants under the age of 17 were excluded from this comparison.
bOnly percentage is reported due to missing n/N value.