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. 2020 Jul 10;7(3):e19713. doi: 10.2196/19713

Table 3.

Self-reported predicted change in care navigation as a result of using a symptom checker.

Did using Ada change your decision about what to do next? n (%)a,b
No 425 (86.0)
Yes—Changed my mind from wanting to see a GPc to self-care at home 23 (4.6)
Yes—Changed my mind from wanting to see a GP to visiting the pharmacy 20 (4.0)
Yes—Changed my mind from wanting a same-day appointment to delaying my appointment for a few days 20 (4.0)
Yes—Changed my mind from wanting to see a GP to visiting A&Ed 6 (1.2)

aMissing data: 29.

bTotal valid entries: 494.

cGP: general practitioner.

dA&E: accident & emergency.