Table 3.
Self-reported predicted change in care navigation as a result of using a symptom checker.
| Did using Ada change your decision about what to do next? | n (%)a,b |
| No | 425 (86.0) |
| Yes—Changed my mind from wanting to see a GPc to self-care at home | 23 (4.6) |
| Yes—Changed my mind from wanting to see a GP to visiting the pharmacy | 20 (4.0) |
| Yes—Changed my mind from wanting a same-day appointment to delaying my appointment for a few days | 20 (4.0) |
| Yes—Changed my mind from wanting to see a GP to visiting A&Ed | 6 (1.2) |
aMissing data: 29.
bTotal valid entries: 494.
cGP: general practitioner.
dA&E: accident & emergency.