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. 2020 Jul 13;22(7):e16649. doi: 10.2196/16649

Table 2.

Topics of public concern regarding artificial intelligence in medical care (N=2315).

Topics Posts, n (%) Definition Example post
Technology and application

987 (42.63) What is AIa and in which medical fields can it be applied? N/Ab

Technical issues 109 (4.71) Technical discussions on AI in medical care “Massive medical data is indispensable for AI medical treatment”

General uses 210 (9.07) General public discussions on AI in medical care without pointing out specific medical areas “I am looking forward to AI being applied in medicine, autonomous vehicles, and other fields so that ultimately we will all be beneficiaries of AI”

Specific uses 668 (28.85) Medical AI applied to specific medical fields “Vigorous development of the application of AI in treatment and rehabilitation.”


Prevention 52 (2.25) Application of AI in medical prevention “How amazing AI is to be able to predict Alzheimer’s nine years in advance.”


Diagnosis 436 (18.83) Application of AI in medical diagnosis “Google’s deep learning AI can diagnose cancer with an accuracy rate of 89%, while the accuracy rate of human diagnosis is currently 73%.”


Treatment 146 (6.31) Application of AI in medical treatment “Intelligent doctors can list multiple treatment plans in 10 seconds”


Recovery 34 (1.47) Application of AI in medical recovery “Intelligent family service robots have achieved mass production and application; robots helping in the recovery and assistance of the elderly and disabled are at the prototype production stage.”
Industry development 706 (30.50) Public attention toward and views on the medical AI industry N/A

Development of related companies 331 (14.30) Public discussions about companies that make advancements in medical AI “Alibaba signed contracts with the First Affiliated Hospital and began to march toward AI medical treatment.”

Investment and market 186 (8.03) Public discussions on the financial issues associated with medical AI “Pony Ma, Tencent's boss, will invest in artificial intelligence medicine”

Industry expectations 142 (6.13) Public prospects for the developmental trend of AI in medical care “I think the AI medical industry has a bright future”

Policy and law 47 (2.03) Public discussions on privacy and legal issues in AI industry development “The development of AI can greatly shorten the training cycle of doctors, but the relevant legal and technical norms still need improvement.”
Impact on society 622 (26.87) Influence of AI in medical care on society N/A

Impact on doctors 422 (18.23) Public perception of medical AI’s impact on human doctors “After the development of artificial intelligence, doctors are one of the first unemployed professions. Don't let children study medicine”

Impact on hospitals 125 (5.40) Public perception of medical AI’s impact on hospitals “Will AI and telemedicine help hospitals control medical costs?”

Influence on public life 75 (3.24) Public perception of medical AI’s impact on public life “When AI enters the medical field, can human beings live forever?”

aAI: artificial intelligence.

bN/A: not applicable.