Table 2.
Factor | Key Engagement Metric | ||||
|
Feature utilization, mean | Page views ≥25, % | Time on site ≥15 min, % | Returned to website, % | |
Personalization | |||||
|
On | 2.38 (2.24 to 2.53) | 31.6 (27.2 to 36.0) | 31.3 (27.0 to 35.6) | 37.9 (33.3 to 42.4) |
|
Off | 2.43 (2.28 to 2.58) | 32.9 (28.5 to 37.3) | 28.4 (24.1 to 32.6) | 39.1 (34.6 to 43.7) |
|
Raw difference | −0.05 (−0.25 to 0.16) | −1.3 (−7.5 to 4.9) | 2.9 (−3.2 to 9.0) | −1.2 (−7.7 to 5.2) |
|
Standard mean difference | −0.021 (−0.115 to 0.074) | −0.017 (−0.111 to 0.077) | 0.045 (−0.049 to 0.139) | −0.019 (−0.113 to 0.075) |
Integration | |||||
|
On | 2.59 (2.44 to 2.74) | 30.8 (26.5 to 35.2) | 29.7 (25.4 to 34.0) | 37.0 (32.4 to 41.5) |
|
Off | 2.22 (2.08 to 2.37) | 33.7 (29.3 to 38.1) | 29.9 (25.6 to 34.0) | 40.0 (35.5 to 44.6) |
|
Raw difference | 0.36 (0.16 to 0.57)a | −2.9 (−9.1 to 3.3) | −0.2 (−6.3 to 5.9) | −3.0 (−9.5 to 3.4) |
|
Standard mean difference | 0.166 (0.071 to 0.260)a | −0.043 (−0.137 to 0.051) | −0.003 (−0.097 to 0.091) | −0.044 (−0.138 to 0.048) |
Dynamic Tailoring | |||||
|
On | 2.55 (2.40 to 2.70) | 35.9 (31.4 to 40.4) | 32.3 (28.0 to 36.7) | 41.6 (36.9 to 46.2) |
|
Off | 2.26 (2.12 to 2.40) | 28.6 (24.3 to 32.9) | 27.3 (23.1 to 31.0) | 35.4 (30.9 to 39.9) |
|
Raw difference | 0.29 (0.09 to 0.50)b | 7.3 (1.1 to 13.5)c | 5.0 (−1.0 to 11.1) | 6.2 (−0.3 to 12.6) |
|
Standard mean difference | 0.134 (0.040 to 0.229)b | 0.110 (0.016 to 0.205)c | 0.078 (−0.016 to 0.173) | 0.089 (−0.004 to 0.184) |
Intensity | |||||
|
Tapered | 2.42 (2.27 to 2.57) | 33.1 (28.72 to 37.6) | 31.3 (27.1 to 35.7) | 40.0 (35.5 to 44.6) |
|
Abrupt | 2.39 (2.25 to 2.54) | 31.4 (27.0 to 35.8) | 28.3 (24.1 to 32.6) | 36.9 (32.5 to 41.5) |
|
Raw difference | 0.03 (−0.18 to 0.23) | 1.7 (−4.5 to 8.0) | 3.0 (−3.0 to 9.1) | 3.1 (−3.3 to 9.5) |
|
Standard mean difference | 0.012 (−0.083 to 0.106) | 0.028 (−0.066 to 0.122) | 0.047 (−0.047 to 0.141) | 0.045 (−0.049 to 0.139) |
aSMD: standardized mean difference.
bP<.001.
cP<.01.