Table 1.
Kellermann and Cole's 64 compliance gaining strategies.
No | Strategy | Example | No | Strategy | Example |
---|---|---|---|---|---|
1 | Actor Takes Responsibility | Is there anything I can do with this? May be I can help. | 33 | Esteem (Positive) by Actor | If you go now, I'll be so thankful to you. |
2 | Altercasting (Negative) | Only a selfish person would not donate to the program. | 34 | Expertise (Negative) | If you do this, you will be very disappointed. |
3 | Altercasting (Positive) | Great men like you would never miss the opportunity. | 35 | Expertise (Positive) | When you go to Indonesia, be sure to visit Bali. It is a spectacular island. |
4 | Altruism | May I ask your help with this? I am really confused with this. | 36 | Hinting | I'm bored. [indicating 'let's go home now'] |
5 | Assertion | I want that work finished this night. | 37 | I Want | I want to go home now. |
6 | Audience-Use | A child asks his mother to give him a candy when there are other people there. His mother feels powerless to say no to give him one. | 38 | Invoke Norm | Donate charitably, like the others do! |
7 | Authority Appeal | It is your mother's order, obey it. | 39 | It's Up to You | I'd really like to finish it now, but it's up to you. |
8 | Aversive Stimulation | Go now! Get it now! Don't wait, just do it now! | 40 | Logical Empirical | You must be realistic to take the decision. Let's look at the data. |
9 | Bargaining | If you want me to still be your friend, you'll do this. | 41 | Moral Appeal | Don't shop there. The new shop sells many illegal products. |
10 | Benefit (Other) | I don't want it for myself -- it's for my child. | 42 | My Concern for You | I am really worried about you. How if I take you to your doctor now? |
11 | Benefit (Self) | If you help me with this, I'll get a better score on Math. | 43 | Nature of Situation | Excuse me, I know that you love one another, but kissing in public like that is inappropriate here. |
12 | Benefit (Target) | If you study hard now, you will be able to go to a reputable college. | 44 | Negative Affect | Are you stupid? Watch me. Just do it like this! |
13 | Challenge | The customer looks unhappy. I know you are great in dealing with unhappy people. | 45 | Not Seek Compliance | 'Never ask! Just do it, okay.' |
14 | Compliment | You always have good ideas. Could you help me find the answer for this puzzle? | 46 | Persistence | Hello again, Mr. Smith. I phone you again to know whether you have already got time to discuss my proposal. |
15 | Compromise | A sales person agrees to give an extra discount for an order placed today. | 47 | Personal Expertise | I'm very good at math. I think I can help you with this math problem. |
16 | Cooperation | I'm having trouble with your late response on this problem. Why don't we cooperate and work something out? | 48 | Positive Affect | Congrats for your achievement. And of course it also means that we will have a big party. |
17 | Criticize | You have taken a stupid way. You must do it again. | 49 | Pre-Giving | I give her a beautiful gift before I ask her to marry me. |
18 | Debasement | I really don't know anything about this place. Can you help, just a little? | 50 | Promise | I promise you to well behave. Can you buy me the toy now? |
19 | Debt | I've contributed much for this institution. I think I deserve a promotion. | 51 | Promote Task | Can you fill out the form now so we can leave on time? |
20 | Deceit | A sales person misled the new customer into believing that the car was worth more than it really was. | 52 | Self-Feeling (Negative) | Doing it right now is very beneficial. You'll feel very sorry if you miss it. |
21 | Direct Request | Can you do this for me? | 53 | Self-Feeling (Positive) | This is your last chance. If you take it, you'll feel very pleased. |
22 | Disclaimer (Norms/Rules) | Oh come on. Let's just submit the paper. Don't worry about the review requirement. | 54 | Suggest | It'd be better that you just ask her out. Just say 'Would you like to go out with me tonight?' |
23 | Disclaimer (Other) | You are the only one who is unselfish. You have to help him. | 55 | Surveillance | You can't waste your money like this. I'm going to have a closer eye on your spending. |
24 | Disclaimer (Self) | Actually, I really don't know want to bother you, but the situation makes me ask your help. | 56 | Third Party | A student asked his teacher to have one of his friends forgive him. |
25 | Disclaimer (Target) | I know you may don't have time to do this, but I have to ask you to do so. | 57 | This Is the Way Things Are | You ask me why you must do that? Ok, I tell you. It's the rule, my friend. |
26 | Disclaimer (Task) | Don't worry, it's not painful. It will only take a few seconds. | 58 | Thought Manipulation | You said I could submit the proposal today! You said so. |
27 | Disclaimer (Time) | You can finish the task later. I want you to help me with this now. | 59 | Threat | If you don't finish it on time! I won't give you a break. |
28 | Duty | The manager said, “I want it now. You must get me one.” | 60 | Value Appeal | Being truthful is important. Well, can you tell me the truth about it? |
29 | Equity | It's now Jack's turn. You have had it before. | 61 | Warning | Mind your step! It's a bit slippery there. |
30 | Esteem (Negative) by Others | If you don't do this, your friends will think that you are a liar. | 62 | Welfare (Others) | If you don't show up now you'll ruin the occasion. |
31 | Esteem (Positive) by Others | If you get it, your wife will be very thankful to you. | 63 | Why Not? | Let's do it. Why not? |
32 | Esteem (Negative) by Actor | I think it is not a good decision. If I were you, I wouldn't do that. | 64 | Your Concern for Me | If you really want to help me, you'll lend me some money. |