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. 2020 Jul 14;9(7):e17368. doi: 10.2196/17368

Table 2.

Overview of the process evaluation factors.

Process factor Question Data logs Interviews T1/T2a survey
Intervention design and implementation

Initiation Who initiated the intervention and for what purpose?  

Developing intervention activities Did the intervention activities target the problems of the workplace?

Implementing intervention activities Did the intervention reach the target group?
Implementation strategy

Drivers of change and the roles of key stakeholders Who were/are the drivers of change?  

Employee involvement Did employees participate significantly in decision making and how many were involved?

Management support What was the role of the senior/middle managers?

External consultants What was the role of the external consultants? (Not Applicable)      

Information and communication What kind of information was provided to the participants during the study?
Context

Omnibus context How did the intervention fit in with the culture and the conditions of the intervention group?

Discrete context Which events took place during the intervention phase?  
Mental models

Readiness for change To what extent are/were the participants ready for change?  

Shared mental models To what degree do the participants have shared mental models?  

Appraisal of the intervention and its activities How did the participants perceive the intervention and its activities?  

Changes in mental models Did the intervention bring about a change in the participants’ mental models?  

aT1/T2: Posttest web-based survey.