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. 2020 Jul 14;8(7):e17891. doi: 10.2196/17891

Table 3.

Follow-up phone call outcome rates by study arm (computer-assisted telephone interview vs hybrid interactive voice response) among female cell phone owners in Burkina Faso.

Outcome rates Hybrid interactive voice response arm (n=882) Computer-assisted telephone interview arm (n=884)
Response rates

Response rate 5: Inline graphic 156 (17.7) 439 (49.7)

Response rate 6: Inline graphic 175 (19.8) 445 (50.3)
Cooperation rates

Cooperation rate 1: Inline graphic 284 (32.2) 743 (84.0)

Cooperation rate 2: Inline graphic 317 (35.9) 753 (85.2)
Refusal rate

Refusal rate 3: Inline graphic 105 (11.9) 60 (6.8)
Contact rate

Contact rate 3: Inline graphic 483 (54.8) 522 (59.1)